So Much More Than Work
Energy
HeadofEngineering(Salesforce)
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“Head of Engineering (Salesforce) at So Much More Than Work. Skills: Salesforce, Engineering leadership, Customer platforms, AI solutions. Define engineering strategy. Own engineering strategy”
What You'll Achieve.
Maximising value of Salesforce; Improve customer experience; Reduce cost to serve; Ensure secure platforms; Ensure scalable platforms; Ensure resilient platforms; Enable growth
Industry & Context.
Remove systemic impediments
Occasional travel to site
What They're Looking For.
Must Have
Significant demonstrable experience in software engineering, Proven experience leading multi team engineering functions, Experience owning large scale customer or digital platforms, Experience managing budgets, Experience managing vendors, Experience managing cross functional stakeholders, Strategic leadership across cloud platforms, Strategic leadership across CRM ecosystems, Strategic leadership across digital integration layers, Ability to define engineering strategy aligned to business outcomes, Deep understanding of DevOps, Deep understanding of CI CD, Deep understanding of automation, Deep understanding of reliability engineering, Commercial acumen, Governance awareness, Capability to lead senior managers, Capability to build high performing teams, Degree in Computer Science, Engineering or related discipline, Equivalent leadership experience in technology
Nice to Have
AWS certifications, Salesforce certifications, Relevant cloud architecture certifications
What You'll Do.
Define engineering strategy
Own engineering strategy
Translate strategy into roadmaps
Provide technical direction
Ensure engineering practices
Monitor delivery metrics
Improve delivery metrics
Remove systemic impediments
How You'll Work.
Team & Collaboration
Lead multi team engineering functions; Manage cross functional stakeholders; Lead senior managers; Build high performing teams
Process & Methodology
Delivery of transformation programmes
Full Job Description
**Join us, be part of more.** We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. **An opportunity to play your part -** The Head of Engineering for Customer Platforms is accountable for the end to end engineering capability, delivery performance and technical health of Customer Platforms across digital, CRM (including Salesforce), integration and contact centre technologies. The role ensures secure, scalable and resilient platforms that enable growth, improve customer experience and reduce cost to serve, while embedding strong engineering ownership within domain aligned teams, with a particular focus on maximising the value of Salesforce and associated platforms. **Location** : UK-based hybrid role, Occasional travel to site. **Day to day:** * Define and own the engineering strategy for Customer Platforms, including Salesforce, aligned to business and product goals * Translate enterprise and retail strategy into actionable engineering roadmaps across digital, CRM (Salesforce) and integration domains * Provide clear technical direction within agreed architectural guardrails, including Salesforce architecture and ecosystem * Balance investment across innovation, resilience, simplification and regulatory obligations, including Salesforce optimisation * Own predictable and high quality delivery across digital, CRM (Salesforce) and integration domains * Ensure strong engineering practices that enable frequent, safe releases across all platforms including Salesforce * Monitor
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