HeadofEngineering

Austin, TX (Hybrid) Early-stage, venture-backed About Reflex Reflex is building the infrastructure that powers modern retail labor. By 2030, Reflex will look like the largest retail workforce in the world without owning a single store. More than sixteen million Americans work in retail stores today, yet staffing remains reactive, inefficient, and costly for both retailers and workers. Retailers struggle with unreliable coverage and limited visibility into labor performance, while workers face unpredictable schedules and inconsistent income. Reflex addresses this problem through a real-time, on-demand retail labor marketplace that connects national retail brands with trained, high-performing workers. The platform enables stores to flex staffing dynamically as demand changes, while creating performance-driven opportunities for workers. We’re scaling fast with some of the most notable brands in retail and are live in over 1,200+ active stores in the US. This is a structurally complex, two-sided marketplace with real-world operational constraints. Reflex has demonstrated that the model works, with national retailers, growing marketplace liquidity, and rapid expansion. Backed by leading investors and operating at the Series A stage, the company is now focused on building durable systems that scale. Notable Investors: Indicator Ventures, Canaan Partners, Precursor Ventures, Sugar Capital, ATX Venture Partners, Clutch VC, Active Capital, Red Swan Ventures, Gaingels, and several industry thought leaders. The Role Reflex is hiring a Head of Engineering to own the technical strategy, delivery execution, and operational maturity required to scale our platform for the next stage of growth. This is a foundational builder role, not a caretaker position. You will partner directly with the Founder/CEO, and lead an existing engineering team of approximately 5-8 engineers. There is no CTO layer today, as such this is a high-visibility role, including Board/Investor exposure. What You