Amazon.com Services LLC

Marketing PR, Marketing, alexa and amazon devices

HeadofEcommerce

$187–253k Hawthorne, California, United States FULL TIME
The Brief

“Head of E-commerce at Amazon.com Services LLC. Skills: E-commerce strategy, P&L leadership, DTC growth. Own global P&L. Define strategic roadmap”

What You'll Achieve.

Drive sustained revenue growth; Establish premier platform; Unlock immediate improvements; Deliver visible improvements; Achieve business growth targets; Meet customer experience metrics; Drive performance; Create frictionless experience; Drive measurable improvements; Deliver results

Industry & Context.

Marketing PR, Marketing, alexa and amazon devices
Problems you'll solve

Diving deep; Systems thinking; Troubleshooting

What They're Looking For.

Must Have

10+ years marketing experience, 10+ years e-commerce leadership, 8+ years P&L ownership, 5+ years people management

Nice to Have

MBA or advanced degree, Consumer electronics experience, Smart home experience, Subscription business experience, DTC hardware experience, CRM experience, Personalization ecosystems experience, High-growth environments experience, Global e-commerce operations experience, Executive presence, Bias for action, Modernizing legacy tech stacks, Platform refresh initiatives

What You'll Do.

Define strategic roadmap

Build performance inspection mechanisms

Own end-to-end customer journey

Establish experimentation engine

Scale experimentation engine

Drive conversion rate improvements

Drive AOV improvements

Drive cross-sell improvements

Drive attach improvements

Drive subscription adoption

Identify low-hanging fruit

Execute low-hanging fruit

Architect long-term optimizations

Leverage AI for personalization

Own global merchandising strategy

Define AI-driven frameworks

Build personalization loops

Partner on CRM communications

Serve as business owner

Partner with Engineering on tech stack

Modernize infrastructure

Translate business requirements

Prioritize engineering investments

Evaluate emerging technologies

Implement emerging technologies

Champion AI integration

Demonstrate AI integration

Establish data science partnerships

Unlock predictive insights

Utilize reporting mechanisms

Develop e-commerce organization

Retain e-commerce organization

Set North Star vision

Align team around outcomes

Foster high-velocity culture

Foster high-accountability culture

Partner across Marketing

Partner across Product

Partner across Engineering

Partner across Finance

Partner across Customer Service

Partner across Operations

Influence senior leadership

Operate in ambiguous environments

Course-correct strategies

How You'll Work.

Team & Collaboration

Partner cross-functionally; Cross-functional teams; Senior stakeholder influence

Communication Scope

Clear narratives; Data-backed narratives

Process & Methodology

Roadmap development, Agile methodologies

Free ATS check

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