TAL

Insurance

HeadofClaimsRecovery&SupportServices

A$225–325k ~AI est. Sydney, New South Wales, Australia FULL TIME
The Brief

“Head of Claims Recovery & Support Services at TAL. Skills: Recovery strategy, Customer outcomes, Claims integration. Lead Recovery strategy. Elevate Health for Life”

What You'll Achieve.

Improve customer lives; Support customer recovery; Return to health; Regain independence; Deliver meaningful outcomes; Redefine recovery support

Industry & Context.

Insurance
Problems you'll solve

Data-led insights; Continuous enhancement

What They're Looking For.

Must Have

Enterprise-level strategic programs, Life Insurance and claims knowledge, Confident people leader, Build high-performing teams, Partner collaboratively, Build trusted relationships, Deliver integrated solutions, Communicate with impact, Commercial and strategic thinking, Balance innovation with accountability

Nice to Have

Transferable expertise from health, Transferable expertise from rehabilitation

What You'll Do.

Lead Recovery strategy

Elevate Health for Life

Orchestrate strategic partnerships

Deliver outcome-driven solutions

Harness data-led insights

Enhance customer outcomes

Shape enterprise decision-making

Establish performance frameworks

Maximise program effectiveness

Maximise partner accountability

Position TAL as industry leader

Drive enterprise integration

How You'll Work.

Team & Collaboration

Cross-functional coordination; Strategic partnerships; Build trusted relationships; Deliver integrated solutions

Communication Scope

Communicate with impact; Thought leadership

Process & Methodology

Enterprise-level strategic programs

Free ATS check

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