Posti
HeadofBusiness
Neural analysis suggests this role is
optimal for Senior candidates.
“Head of Business at Posti. Skills: commercial profitability, pricing, exceptions, solutions, client relations, client negotiations, commercial decisions, product terms, product features, customer needs, business requirements, production processes, operational processes. Ensure the commercial profitability of business decisions related to customers and products. Steer pricing, exceptions, and solutions to support growth and sustainable financial results”
What You'll Achieve.
Revenue growth; Improvement in profitability; Lead time and success rate of sales opportunities; Satisfaction of sales and key stakeholders with decision-making and support; Reduction of recurring exceptions and escalations; Implemented improvements in product terms, processes, or operating models
Industry & Context.
Good analytical, problem-solving, and decision-making skills; Ability to perceive issues holistically across product and organizational boundaries
What They're Looking For.
Must Have
At least 10 years of experience in a commercial role, Relevant technical or commercial education, Fluent written and spoken Finnish and English
Nice to Have
commercial competence, as well as understanding of service production, Ability to perceive issues holistically across product and organizational boundaries, Good analytical, problem-solving, and decision-making skills, Excellent interaction and influencing skills in a matrix organization
What You'll Do.
Ensure the commercial profitability of business decisions related to customers and products
and solutions to support growth and sustainable financial results
Actively engaging in client relations and ensuring success in significant client negotiations
Serve as one of the main representatives of business operations toward sales teams in demanding client situations
Make or coordinate commercial decisions within the agreed mandate and escalating when necessary
Identify recurring client and business related issues
Drive forward development needs related to product terms or features
Connect customer needs and business requirements with production and operational processes
How You'll Work.
Team & Collaboration
Collaboration with stakeholders; Serving as one of the main representatives of business operations toward sales teams in demanding client situations; Excellent interaction and influencing skills in a matrix organization
Communication Scope
Fluent written and spoken Finnish and English; Excellent interaction and influencing skills
Full Job Description
_We at Posti take care of a smoother flow of everyday life for you, companies and society while building a more sustainable future for us all with a diverse pool of professionals from mail deliverers and warehouse workers to artificial intelligence experts. As a large company, the range of possibilities we offer is huge – also internationally. Overall, we have 15,000 experts across the Nordics and Baltics. Join us to create the future Posti!_ **Head of Business** We’re looking for a commercially savvy sales executive to strengthen our eCD sales team. As Head of Business you ensure the commercial profitability of business decisions related to customers and products, and you steer pricing, exceptions, and solutions in a way that supports growth and sustainable financial results in collaboration with stakeholders. This position is permanent and located either in Helsinki or Tampere. **Your main responsibilities:** * Actively engaging in client relations and ensuring success in significant client negotiations. * Serving as one of the main representatives of business operations toward sales teams in demanding client situations. Making or coordinating commercial decisions within the agreed mandate and escalating when necessary. * Identifying recurring client and business related issues, and driving forward development needs related to product terms or features. * Connecting customer needs and business requirements with production and operational processes. * Delivering results measured by key metrics such as * Revenue growth * Improvement in profitability * Lead time and success rate of sales opportunities * Satisfaction of sales and key stakeholders with decision-making and support * Reduction of recurring exceptions and escalations * Implemented improvements in product terms, processes, or operating models **What will help you thrive in this role:** * Strong commercial competence, as well as understanding of service production * Ability to perceive issues holistically a
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