Taptap Send

Fintech

HeadofBrazil

$250–350k ~AI est. New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Executive candidates.

The Brief

“Head of Brazil at Taptap Send. Skills: Cross-border fintech, Diaspora communities, Growth strategy, P&L ownership. Develop and scale growth. Manage customer acquisition strategy”

What You'll Achieve.

Deliver growth targets; Deliver profitability targets; Improve unit economics

Industry & Context.

Fintech
Problems you'll solve

Analytical skills; Data-driven decisions

Eligibility Requirements

Ability to travel internationally

What They're Looking For.

Must Have

7 to 15 years experience, Bachelors or Advanced degree, Fluency in Portuguese

Nice to Have

Based in São Paulo, Based in New York, Based in Mexico, SQL proficiency, Python proficiency, R proficiency, Other languages fluency

What You'll Do.

Develop and scale growth

Manage customer acquisition strategy

Manage customer retention strategy

Manage product quality

Manage customer experience

Manage team development

Deliver growth targets

Deliver profitability targets

Establish TTS as leading product

Be the face of the market

Build and lead growth team

Establish vision for Brazil

Establish strategy for Brazil

Establish execution plan

Execute within timelines

Report to executive leadership

Leverage operational prowess

Improve profitability

Increase brand awareness

Collaborate with stakeholders

Build trust relationships

Increase brand awareness

Improve unit economics

Recommend product improvements

Interpret customer insights

Interpret customer feedback

How You'll Work.

Team & Collaboration

Internal stakeholders; External stakeholders; Customer Service; Finance; Tech; Legal; Financial Crime; Compliance; People Ops; Diaspora communities; Commercial partners

Communication Scope

Presenting insights

Process & Methodology

Test-and-learn mindset

Full Job Description

ABOUT US We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services. Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features. We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation. Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word The Role As the Head of Brazil, your role will be to develop and scale Taptap Send’s growth amongst the diaspora in key sender-side markets: US, Canada, UK and UAE to start. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, product quality, customer experience, team development and coaching. You will have an acute “own it” mindset, equally obsessed with the experience of individual users as with iterating and optimizing scalable growth ta

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