Manulife
Financial Services
HeadofAuditServices
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“Head of Audit Services at Manulife. Skills: Audit services, Risk management, Governance. Develop bi-annual audit plan. Build relationships with assigned areas”
What You'll Achieve.
Strengthen risk controls; Strengthen organizational resilience; Timely issue closure
Industry & Context.
Analytical skills; Problem-solving skills
Willingness to work flexible shifts
What They're Looking For.
Must Have
Bachelor's degree, 14 years relevant experience, Professional designation, Strong knowledge of life insurance, Strong knowledge of asset management, Strong knowledge of audit methodologies, Strong knowledge of risk practices, Excellent English communication skills, Proven leadership abilities, Proven people management abilities
Nice to Have
Experience in sales compliance, Experience in product compliance, Experience in actuarial work, Understanding of financial services regulations, Understanding of financial services risks, Familiarity with data analysis tools, Experience working with regulators, Fluency in Chinese, Fluency in Malay, Fluency in Indonesian
What You'll Do.
Develop bi-annual audit plan
Build relationships with assigned areas
Manage relationships with segments
Manage relationships with countries
Assess risk management
Assess internal controls
Present issues to management
Present recommendations to management
Prepare audit reports
Represent Audit in Audit Committees
Represent Audit in Risk Committees
Represent Audit in management meetings
Coordinate with regulators
Respond to audit requests
Manage audits within budget
Manage audits within timelines
Monitor departmental KPIs
Lead data analytics usage
Follow up on corrective actions
Ensure audit work meets methodology
Ensure audit work meets IIA Standards
Lead regional initiatives
Support regional initiatives
Lead departmental initiatives
Support departmental initiatives
How You'll Work.
Team & Collaboration
Multicultural environments; Global team
Communication Scope
English communication; Clear reporting; Concise reporting
Process & Methodology
Budget management, Timeline management
Full Job Description
**About the Audit Group** Join Manulife’s Audit and Advisory Services team, where we work with management to strengthen risk controls and organizational resilience. We provide clear, insightful reports to senior management and the Board, supporting excellence, accountability, and continuous improvement. Our team is energetic, collaborative, and offers exposure to different business areas. We encourage innovation and professional growth, including opportunities to learn data analytics and other advanced tools. **About Our Audit Team** As the **Head of Audit Services** , you will help support and enhance governance and risk management across the Manulife Group—including MBPS, global functions, Asia, and the Global Wealth and Asset Management (GWAM) segments. You will collaborate with colleagues across 10+ locations in Asia, gaining multicultural exposure while helping shape the future of our audit function. **Position Responsibilities:** * Develop the bi-annual audit plan based on risk assessment and regulatory needs. * Build and manage relationships with assigned areas, segments, and countries. * Assess risk management and internal controls; present issues and recommendations to management. * Prepare clear and concise audit reports aligned with audit methodology. * Represent Audit in Audit Committees, Risk Committees, and management meetings. * Coordinate with regulators and respond to audit-related requests. * Manage audits within budget and timelines. * Monitor team and departmental KPIs. * Lead data analytics usage to improve audit efficiency. * Recruit, develop, and coach team members. * Follow up on corrective actions for timely issue closure. * Ensure audit work meets Manulife’s methodology and IIA Standards. * Lead or support regional/department initiatives. * Handle other tasks aligned with your skills and development goals. **Required Qualifications:** * **Bachelor’s degree and at least 14 years of relevant audit, risk, compliance, or financial services expe
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