HeadofAccounts

[https://app.ashbyhq.com/api/images/user-content/5fce1e15-71f1-4704-a4f3-daac73a8c5e4/ddc5d926-9d32-4201-a202-97c1a9e4e4a4/Creative_Milkshake%20copy.png] ABOUT THE ROLE Creative Milkshake makes scroll-stopping UGC ads that drive results on Meta and TikTok. We're a remote-first creative studio - part of the inBeat/Fieldtrip group - trusted by some of the world's most ambitious DTC brands to turn creative into conversions. Following the merger with inBeat and a deliberate restructure of how we serve clients, we're separating account leadership from business development into two distinct functions. This role - Head of Accounts - owns the existing client base: revenue health, team leadership, invoicing clarity, and account growth. Business development responsibilities will initially sit adjacent to this role and will transition into a dedicated hire as the team scales. This is a commercial leadership role, not a coordination function. You will own monthly invoiced revenue and be accountable for making it predictable. LOCATION The role is fully remote (CET, GMT, or ±1 timezone required). KEY RESPONSIBILITIES 1. Revenue Ownership This is the primary function of the role. - Own monthly invoiced revenue across all existing client accounts - Drive all accounts forward to ensure a fast, consistent invoicing cadence - Identify blockers in delivery, scope, or client behaviour - and resolve them proactively - Ensure no revenue sits in 'pending' longer than necessary If revenue is delayed, this role owns fixing it. 2. Forecasting & Financial Accuracy - Produce a monthly revenue forecast at the start of each month using ClickUp and active project data - Track actual invoiced revenue at month-end - Report on and reduce the variance between forecast and actual - Build toward a cadence of predictable, reliable revenue reporting 3. Invoicing System Ownership - Own the end-to-end invoicing process: system, timing, and accuracy - Ensure every project has a clearly assigned invoice month