Wise
Fintech
HeadofAccountManagement,NorthAm
“Head of Account Management, NorthAm at Wise. Skills: Account Management, Team Leadership, Revenue Growth. Lead, grow, and develop team. Build and scale Account Management function”
What You'll Achieve.
Drive consistency and excellence; Drive measurable results; Drive significant revenue increases; Ensure consistent and measurable results; Deliver results for customers
Industry & Context.
Creative problem solver
What They're Looking For.
Must Have
8–10+ years Enterprise Account Management or Sales, 3–5+ years scaling, mentoring, leading teams, Deep Fintech, Payments, or Banking experience, Navigate SaaS models and API-first technologies, Talk technical architecture and commercial terms, 2-5 years scaling and leading teams, Manage and grow accounts for revenue, Build relationships across stakeholders, Implement scalable account management practices, Define KPIs and establish processes, Join partner calls and collaborate, Guide and enable account managers, Prioritize partner needs, Find solutions when blocked
Nice to Have
Fintech or payments experience
What You'll Do.
Build and scale Account Management function
Define strategy and set targets
Establish account management practices
Create frameworks for tracking KPIs
Implement account plans
Drive measurable results
Own P&L for partnerships
Identify upsell and cross-sell opportunities
Resolve commercial and technical blockers
Maintain relationships with stakeholders
Engage directly with partners
Support team solving challenges
Guide strategic conversations
Ensure success of initiatives
Advocate for partner needs
Collaborate across teams
Prioritize features and solutions
Focus on accountability
Focus on customer-centricity
Focus on continuous improvement
How You'll Work.
Team & Collaboration
Collaborate across product; Collaborate across engineering; Collaborate across legal; Collaborate across compliance; Collaborate across delivery
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