Coface
Financial Services
HeadofAccountManagement
“Head of Account Management at Coface. Skills: Account management, Client relationships, Revenue generation. Lead and inspire team. Coach Account Managers”
What You'll Achieve.
Maximize client portfolio value; Ensure exceptional customer experience; Drive business growth
Industry & Context.
What They're Looking For.
Must Have
3+ years leadership experience, People management skills, Team development skills, Fluent English
Nice to Have
Experience in matrix organizations, Knowledge of credit insurance
What You'll Do.
Lead and inspire team
Coach Account Managers
Develop Account Managers
Motivate Account Managers
Own client portfolio performance
Ensure client satisfaction
Ensure client retention
Drive revenue expansion
Identify upselling opportunities
Identify cross-selling opportunities
Identify new product opportunities
Implement improvement plans
Collaborate with internal stakeholders
Build strategic relationships
Manage key partnerships
Develop partner relationships
Maintain partner relationships
Provide insights to leadership
How You'll Work.
Team & Collaboration
Collaborate across functions; Work with internal stakeholders; Build strategic relationships
Communication Scope
Executive presentations
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