Rally House
Retail
HeadCoach(StoreManager)
Neural analysis suggests this role is
optimal for Manager candidates.
“Head Coach (Store Manager) at Rally House. Skills: Sales performance, Team leadership, Store operations. Lead store performance and culture. Build and develop a team”
What You'll Achieve.
Drive sales and profitability; Sustain performance improvement
Industry & Context.
Solution oriented; Sees problems as opportunities; Looks beyond obvious; Not easily deterred
Lift up to 50 pounds, Bend, reach, climb ladders
What They're Looking For.
Must Have
5+ years retail experience, 2+ years store management, Availability to work 40 hours, Open availability including daytime, nights, weekends, holidays
Nice to Have
Associates or Bachelor’s degree preferred
What You'll Do.
Lead store performance and culture
Build and develop a team
Ensure execution of operational standards
Ensure execution of merchandising standards
Ensure execution of service standards
Drive sales and profitability
Create clarity and commitment
Foster engagement and ownership
Foster continuous improvement
Create a culture of engagement
Create a culture of ownership
Create a culture of continuous improvement
Build a succession pipeline
Lead performance management
Set priorities for operational standards
Ensure execution of all operational standards
Serve as subject matter expert for store operations
Validate process execution through inspection
Validate process execution through coaching
Ensure compliance with policies
Ensure compliance with safety standards
Ensure compliance with controls
Own store presentation
Own sales-driving visual execution
Ensure fixtures maximize performance
Ensure flow maximize performance
Ensure product placement maximize performance
Adapt merchandising to local market needs
Hold team accountable to cleanliness standards
Hold team accountable to organization standards
Champion the customer experience
Champion the service culture
Evaluate store environment through customer perspective
Ensure consistent delivery of service model
Address systemic service gaps
Coach leaders to sustain service excellence
Own store sales performance
Lead execution of high-volume events
Lead execution of hot markets
Drive sustained performance improvement
Build a results-driven culture
How You'll Work.
Team & Collaboration
Partner with leadership; Build high-performing teams; Coach team members
Communication Scope
Actionable feedback; Listens intently; Allows ideas shared
Full Job Description
Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization, as we currently operate 300+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, paid holidays, and receive continued development opportunities as we grow our company. We don't just provide jobs, we provide careers. Apply today and be part of our growth! **Job Description** The Head Coach acts as the Store Manager and is responsible for leading the overall performance and culture of the store. This role builds and develops a strong team, ensures consistent execution of operational, merchandising, and service standards, and drives sales and profitability. The Head Coach creates clarity, commitment, and fosters an environment of engagement, ownership, and continuous improvement. **Competencies** * **Drive for Results:** Holds self to high standards and pushes through challenges to deliver results. * **Customer Centric:** Models, coaches, and inspires an exceptional customer experience. Builds community connections to strengthen the brand. * **Builds High Performance Teams:** Builds an engaged, motivated team. Coaches and develops team members. Retains talent and ensures bench strength. * **Problem Solving:** Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is not easily deterred. * **Decision Quality:** Considers options carefully. Balances data and judgment to make sound day-to-day decisions. * **Communicates Effectively:** Gives direct, complete, and actionable feedback. Listens intently. Allows ideas to be shared. **Responsibilities** **People** * Attract, hire, develop, and retain top talent * Create a culture of engagement, ownership, and continuous improvement * Build a success
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