solidcore
Studio Leadership (HCCM)
HeadCoach&CommunityManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Head Coach & Community Manager at solidcore. Skills: Community management, Sales, Client acquisition. Coach an average of 13 classes per week. Deliver a best in class experience”
What You'll Achieve.
Meet company utilization expectations; Meet company retention expectations
Industry & Context.
Resolving concerns
Flexible and variable availability, Ability to accommodate weekends & holidays, Ability to accommodate coach training schedules, Ability to accommodate fluctuating business needs, Lift / carry 30 pounds
What They're Looking For.
Must Have
1-2 years prior group fitness experience, Proficiency in g-Suite, Proficiency in MS office, Proficiency in excel, Proficiency in google sheets, Ability to lift / carry 30 pounds
Nice to Have
Comfortable on a mic leading a fast-paced class
What You'll Do.
Coach an average of 13 classes per week
Deliver a best in class experience
Set standards for other coaches
Provide coach development
Give consistent feedback to team
Provide support in-studio during new coach trainings
Serve as studio's lead coach
Maintain a full schedule of 10 classes per
Serve as an example for coaches
Set expectations for coaches
Deliver a best-in-class fitness experience
Deliver a best-in-class customer service experience
Meet company utilization expectations
Meet company retention expectations
Assist with day-to-day studio operations
Lead outreach efforts
Lead marketing efforts
Create long-term community partnerships
Provide informal feedback to coaches
Provide formal feedback to coaches
Assist with new coach trainings
Respond to client requests
Resolve client concerns promptly
Resolve client concerns effectively
Maintain product knowledge for retail
Execute routine operational tasks
Ensure studio is impeccable
Ensure equipment is impeccable
Ensure studio is fully-functioning
Ensure equipment is fully-functioning
How You'll Work.
Team & Collaboration
Coach development; New coach trainings
Communication Scope
Client communication
Full Job Description
## Description [solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of thirteen (13) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings. ## You will be responsible for Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 10 classes per week. Serving as an example and setting the expectations for new and existing coaches. Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards. Meeting company utilization & retention expectations on both an individual level and for the studio as a whole. Taking direction from the Area Manager to assist with day-to-day operations of the studio. Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community. Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support. Assisting as needed with responses to client requests and resolving concerns promptly and effectively. Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel. Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales log
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