solidcore
Studio Leadership (HCCM)
HeadCoach&CommunityManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Head Coach & Community Manager at solidcore. Skills: Sales, Client retention, Coach development. Coach 11 classes per week. Set expectations for coaches”
What You'll Achieve.
Meet company utilization expectations; Meet company retention expectations
Industry & Context.
Resolve client concerns
Flexible availability, Variable availability, Weekend availability, Holiday availability, Comfortable on a mic
What They're Looking For.
Must Have
1-2 years group fitness experience, Proficiency in g-Suite, Proficiency in MS office, Proficiency in excel, Proficiency in google sheets, Ability to lift 30 pounds
What You'll Do.
Coach 11 classes per week
Set expectations for coaches
Deliver fitness experience
Deliver customer service experience
Meet company utilization expectations
Meet company retention expectations
Assist with studio operations
Lead outreach efforts
Lead marketing efforts
Create long-term partnerships
Provide coach development
Deliver feedback to coaches
Assist with new coach trainings
Respond to client requests
Resolve client concerns
Maintain product knowledge
Execute operational tasks
Ensure studio is impeccable
Ensure equipment is functioning
How You'll Work.
Team & Collaboration
Coach development; New coach trainings
Communication Scope
Client communication
Full Job Description
## Description [solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of eleven (11) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings. ## You will be responsible for... Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 11 classes per week. Serving as an example and setting the expectations for new and existing coaches. Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards. Meeting company utilization & retention expectations on both an individual level and for the studio as a whole. Taking direction from the Area Manager to assist with day-to-day operations of the studio. Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community. Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support. Assisting as needed with responses to client requests and resolving concerns promptly and effectively. Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel. Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales lo
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