sweetgreen
Food & Beverage
HeadCoach
Neural analysis suggests this role is
optimal for Manager candidates.
“Head Coach at sweetgreen. Skills: Team leadership, Sales and profit, Guest experience. Lead team. Build inclusive culture”
What You'll Achieve.
Drive sales and profit; Build healthier communities
Industry & Context.
Problem-solving
Meet physical requirements of all roles
What They're Looking For.
Must Have
3+ years in food service, 2+ years hands-on management, Experience hiring, developing, training, motivating, Skilled in planning, managing, forecasting financials, Hands-on experience managing processes, Proven ability to lead and mentor teams
Nice to Have
Experience in fast-casual or retail operations
What You'll Do.
Build inclusive culture
Maintain food quality standards
Maintain cleanliness standards
Resolve facility issues
Resolve supply issues
Resolve food quality issues
Prioritize team safety
Deliver brand-aligned experiences
Make data-informed business decisions
Execute strategic plans
Create effective schedules
Perform Assistant Coach duties
Perform Shift Leader duties
Perform Kitchen Lead duties
Perform Team Member duties
How You'll Work.
Team & Collaboration
Cross-functional teams
Full Job Description
A Healthier Future Starts With You As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food. What You’ll Do Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment. Essential Functions People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline. Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety. Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions. Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals. Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences. Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles. What Makes You Stand Out Experience in high-volume, fast-paced restaurants. Hands-on experience with local, organic, and sustainable products ServSafe Manager or Regional Manager Food Safety Certification Tech-savvy and comfortable using digital tools for operations, reporting, and t
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