Harrison's Server
Harrison'sServer-PartTime
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Harrison's Server - Part Time at Harrison's Server. Skills: Customer satisfaction, Quality service, Financial goals. Provide guests exceptional service. Achieve customer satisfaction”
What You'll Achieve.
Achieve customer satisfaction; Meet financial goals
Industry & Context.
Transporting trays up to 30lbs, Professional appearance
What They're Looking For.
Must Have
Basic knowledge of food and beverage preparation, Knowledge of service standards, Guest relations and etiquette knowledge, Knowledge of table settings, Knowledge of service ware, Knowledge of menu items, Ability to remember menu items, Ability to operate beverage equipment, Ability to operate toast equipment, Ability to operate a keyboard, Ability to learn Point of Sale procedures
Nice to Have
Willing to pitch-in, Team player
What You'll Do.
Provide guests exceptional service
Achieve customer satisfaction
Ensure quality service
Ensure compliance with policies
Check station for set-up
Check station for cleanliness
Explain restaurant promotions
Repeat order to guest
Input order into Point of Sale
Retrieve orders from kitchen
Confirm order accuracy
Deliver order to guest
Serve appropriate condiments
Abide by serving alcoholic beverages requirements
Check with guests for satisfaction
Market specialty coffees
Serve specialty coffees
Operate Point of Sale procedures
Present check to guest
Comply with attendance rules
Perform other job-related duties
How You'll Work.
Team & Collaboration
Help co-workers with job duties
Communication Scope
Verbal communication; Written communication
Full Job Description
**About Us** The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. **Overview** Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. ### **Essential Duties and Responsibilities** * Check station before, during and after shift for proper set-up and cleanliness. * Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness. * Record the details of the order from the guests, repeating the order to the guest to check for accuracy. * Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. * When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to g
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