Amazon UK Services Ltd.
Hardware Development, System Planning/Administration, subsidiaries
HardwareSupportEngineer,AmazonRobotics-RoboticsDelivery&PackagingInnovation
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation at Amazon UK Services Ltd.. Skills: Robotics systems, Hardware support, Troubleshooting. Provide on-site support for new product implementations. Provide on-site support for upgrades”
What You'll Achieve.
Maximize performance of robotics systems; Minimize troubleshooting downtime; Minimize machine downtime
Industry & Context.
Problem-solving; Troubleshooting; Root-cause analysis
Up to 50% travel expected
What They're Looking For.
Must Have
Bachelor's degree in Computer Science or other technical degree or related experience, Knowledge of networking fundamentals, Experience working in a 24/7 production environment, Experience in Linux systems administration and/or development, Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell
Nice to Have
Knowledge of configuration management systems, Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration, Experience in network capture and systems troubleshooting, Experience building scripts, tooling, and automation for large-scale computing environments
What You'll Do.
Provide on-site support for new product implementations
Provide on-site support for upgrades
Provide on-site support for routine hardware audits
Provide on-site support for troubleshooting for advanced robotics
Partner with product development teams
Partner with manufacturing teams
Partner with site-level reliability teams
Partner with maintenance teams
Partner with engineering teams
Front line resolution of RME technical inquiries
Front line resolution of escalations
Identify mechanical issues
Analyze mechanical issues
Resolve mechanical issues
Identify system issues
Analyze system issues
Resolve system issues
Design electro-mechanical tools
Implement electro-mechanical tools
Develop proactive monitoring tools
Implement proactive monitoring tools
Develop diagnostic tools
Implement diagnostic tools
Develop preventative maintenance procedures
Implement preventative maintenance procedures
Develop training content
Implement training content
Lead on-site training sessions
Develop systems for spare parts management
Implement systems for spare parts management
Develop processes for spare parts management
Implement processes for spare parts management
Conduct safety assessments
Conduct ergonomic assessments
Conduct risk assessments
Produce daily reports
Produce weekly reports
Provide requirements feedback
Provide voice of the customer feedback
How You'll Work.
Team & Collaboration
Cross-functional teams; Partner across disciplines
Communication Scope
Voice of the customer
Full Job Description
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. We are seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully support the Packaging and Robotics technologies used in Fulfillment Centers. This job will require a unique combination of flexibility, troubleshooting, problem-solving skills, drive and ability to travel. As part of this team, candidates have the opportunity to work closely with Amazon fulfillment customers to contribute to the successful deployment and reliable operations of the Robotic Systems. A successful candidate will have technical aptitude, a passion for hardware, broad troubleshooting skills, and a desire to work within an elite group at the leading edge of Amazon's Robotic systems engineering. Key job responsibilities **Provide on-site support for new product implementations, upgrades, routine hardware audits, and troubleshooting for advanced robotics systems. **Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of robotics systems **Front line resolution of RME technical inquiries and escalations. **Identify, analyze and resolve mechanical and system issues across the Packaging and Robtics Systems. **Design and implement electro-mechanical tools and fixtures to support deployed and new products. **Develop and implement proactive monitoring
Applying for this Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon UK Services Ltd.?
Real rants from real employees. Read before you apply.