Important IT company
Technology
HANADBAdmin
“HANA DB Admin at Important IT company. Skills: HANA administration, Sybase administration, SAP HANA infrastructure. Deliver L2/L3 technical support. Administer HANA databases”
What You'll Achieve.
Ensure timely resolution; Ensure SLA/KPI compliance
Industry & Context.
Issue resolution; Troubleshooting
Valid INE, Valid CURP, Valid NSS, Valid RFC
What They're Looking For.
Must Have
L2/L3 technical support for SAP HANA, HANA/Sybase database administration, Managed service delivery experience, Global support environments experience, ITIL processes familiarity, SLA/KPI tracking familiarity, Advanced conversational English, Advanced conversational Spanish
Nice to Have
ECS experience
What You'll Do.
Deliver L2/L3 technical support
Administer HANA databases
Administer Sybase databases
Handle P1/P2 incidents
Track SLA/KPI compliance
Update database software
Perform table partitioning
Maintain system parameters
Manage HANA replication
How You'll Work.
Team & Collaboration
Cross-functional coordination
Communication Scope
Communication skills
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