AstraZeneca

Biopharmaceutical

GulfTender&ProcessExcellenceManager

AED 350–550k ~AI est. United Arab Emirates FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Gulf Tender & Process Excellence Manager at AstraZeneca. Skills: Tender management, Process excellence, Financial analysis, Claims management. Oversee tender workflow and ensure timely submissions. Manage workflow approvals”

Industry & Context.

Biopharmaceutical
Problems you'll solve

Analytical thinking

What They're Looking For.

Must Have

Bachelor's degree, Knowledge and experience of financial planning processes and tools, Strategic thinking & influencing skills, Understanding of forecasts, budgets, financial processes and tools, Project management skills, Interpersonal, communication (written and oral), organizational, relationship building, and consulting skills, Process excellence and SOP design and controls experience, Cross-functional team experience, Influencing, Analytical thinking, and presentation skills

Nice to Have

MBA Finance/CPA/ACCA/CA/CPA/CIMA, Above 5 years analytical & controlling experience, Tender management experience, Advance MS Excel & Access with Macros and BI/SAP

What You'll Do.

Oversee tender workflow and ensure timely submissions

Manage workflow approvals

Perform tender price governance on distributors

Manage AZ tender platform

Ensure compliance with Tender SOPs

Maximize efficiency and effectiveness of the overall process

Provide G2N analytics and actionable insights on pricing

Drive improvement over budgeted assumptions

Oversee the distributor claim management cycle

Identify choke points

Highlight relevant approvals to take actions

Avoid delays in approvals

Maintain and enhance the SWIFT platform

Ensure seamless distributor claims processing

Ensure timely approvals

Ensure proactive issue resolution

Monitor approval workflows

Highlight delays to department heads

Lead SOP development for the Commercial Operations Department

Ensure timely updates

Ensure compliance adherence

Conduct quarterly audits to drive process discipline

Conduct quarterly audits to drive continuous improvement

Oversee governance of distributor P. Os received in

Ensure SAP entries are processed in close collaboration

Work closely with Country Directors

Support strategic decision-making through data-driven analysis

Maintain and oversee the SWIFT platform

Ensure seamless submission

and approval of distributor

Proactively monitor the approval flow

Prevent delays in claim approvals

Ensure claim approvals are processed within agreed turnaround

Highlight delayed claims to relevant department heads

Take corrective action to resolve bottlenecks

Regularly review and update approval workflows

Ensure no disruption in the approval chain

Collaborate with IT and Commercial teams to enhance

Improve distributor experience

Maintain and optimize Tender Pro

Ensure end-to-end tracking of tender quotations

Ensure tracking of approval logs

Ensure tracking of historical pricing data

Oversee and manage tender submissions

Ensure quotations are prepared and submitted within defined

Ensure all necessary approvals from key stakeholders are

Leverage G2N analytics to provide data-driven insights for

Ensure competitive yet profitable price quotations

Work closely with the Tender Manager to improve

Mitigate risks in tendering

Drive compliance with tender regulations

Review and analyze Gross-to-Net (G2N) performance

and opportunities in G2N performance

Conduct historical commercial benefit analysis

Support business planning

Support decision-making

Ensure data integrity

Ensure process adherence

Validate in-market sales data

Validate distributor transactions

Provide actionable insights on G2N discounts

Provide actionable insights on FOC strategies

Provide actionable insights on market pricing trends

Optimize financial performance

Partner with cross-functional teams to enhance reporting frameworks

Automate performance tracking

Lead SOP governance within the Commercial Operations Department

Ensure all standard operating procedures are up to

Ensure SOPs are aligned with internal policies

Ensure SOPs are aligned with compliance requirements

Collaborate with Compliance

and Commercial teams to

Update SOPs based on audit recommendations

Update SOPs based on regulatory changes

Conduct quarterly audits to monitor adherence to SOPs

Identify areas for improvement in SOP adherence

Develop and implement training programs for SOP compliance

Act as the primary point of contact for

Act as the primary point of contact for

Ensure operational consistency across markets

Oversee distributor POs via the order portal and

and backup documentation for

Order adjustments per MMF (SAP & OB)

Landing file management

Provide bi-weekly shipping status updates

Coordinate with finance for CMR reports

Oversight on Mapping commissions

1st line monitoring of Monthly reconciliation of CMR

1st line monitoring of GRC Dashboard validation

1st line monitoring of Tatmeen claim validation (via

Credit/Debit oversight in SAP for each product line

Confirm CIF with pricing specialists

Obtain CFO approval for SAP updates

Ensure audit compliance for SAP updates

Address ad-hoc requests from Commercial Operations Director

Address ad-hoc requests from Country Directors

Address ad-hoc requests from Finance

Provide strategic insights and analytical support for commercial

Act as a key liaison between Commercial

Ensure smooth operations across business functions

Support key business initiatives related to efficiency

How You'll Work.

Team & Collaboration

Cross-functional teams; Commercial Operations Department; IT and Commercial teams; Compliance, Finance, and Commercial teams; Country Directors; Commercial Heads; Finance teams; Pricing specialists; CFO; Commercial Operations Director

Communication Scope

Written communication; Oral communication; Presentation skills

Process & Methodology

Project management

Full Job Description

**JOB TITLE** **Gulf Tender & Process Excellence Manager** **ABOUT ASTRAZENECA** AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. **ROLE SUMMARY** * Oversee tender workflow and ensure timely submissions of approved quotations to tender customers through distributors. Manage workflow approvals, perform tender price governance on distributors. & manage AZ tender platform (e.g. Tender Pro) ensuring compliance with Tender SOPs maximizing efficiency and effectiveness of the overall process. * Provide G2N analytics and actionable insights on pricing strategies of tender and trade customers for Gulf markets with an objective to drive improvement over budgeted assumptions and mitigate risks * Oversee the distributor claim management cycle by identifying choke points and highlighting relevant approvals to take actions to avoid delays in approvals * Maintain and enhance the SWIFT platform, ensuring seamless distributor claims processing, timely approvals, and proactive issue resolution. Monitor approval workflows and highlight delays to department heads. * Lead SOP development for the Commercial Operations Department, ensuring timely updates, compliance adherence, and team training. Conduct quarterly audits to drive process discipline and continuous improvement. * Oversee governance of distributor P.Os received in AZ systems (like Order portal system) in alignment with Demand Head and Country Managers and ensure SAP entries are processed in close collaboration with finance. * Work closely with Country Directors, Commercial Heads, and Finance teams to support strategic decision-making through data-driven analysis. **What you’ll do** **Claims Management Commercial Oversight - GCC:** * Maintain and oversee the SWIFT platform, ensuring the s

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