My NRMA
Hospitality
GuestServices(FrontDesk)Attendant
“Guest Services (Front Desk) Attendant at My NRMA. Skills: Guest experience, Front office operations, Reservations. Deliver warm arrivals. Deliver memorable departures”
What You'll Achieve.
Create unforgettable holiday experiences; Create wow moments
Industry & Context.
Solving problems
What They're Looking For.
Must Have
Previous front office experience, Previous reservations experience, Previous hospitality experience, Multitasking skills, Ability to stay calm, Excellent communication skills, Friendly, approachable style, Flexibility to work weekends, Flexibility to work public holidays, Flexibility to work peak periods
Nice to Have
Holiday park/resort experience, Experience using Newbook, Experience using similar reservations system
What You'll Do.
Deliver warm arrivals
Deliver memorable departures
Manage guest enquiries
Provide local recommendations
Personalise each stay
Ensure guest accounts are accurate
Process transactions efficiently
Work closely with team
Ensure smooth shift handovers
Provide consistent service
Jump in wherever needed
How You'll Work.
Team & Collaboration
Work closely with team; Smooth shift handovers
Communication Scope
Local recommendations
Applying for this Guest Services (Front Desk) Attendant role?
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