GuestServicesCoordinatorPRN

**Thank you for considering a career at Bon Secours!** **Scheduled Weekly Hours:** 0.01 **Work Shift: ** Days/Evenings (United States of America) **Primary Function/General Purpose of Position** The Guest Service Coordinator (GSC) will manage house operations and guest relationship during his/her shifts. The GSC is the primary interface with guests, volunteers, general community and St. Mary’s Hospital staff while on duty. Some cleaning and organization of the house is required. **Employment Qualifications** * High school diploma required. Bachelor’s degree preferred. * Experience or interest in hospitality management or human services field * Interpersonal skills to effectively communicate with people of varying backgrounds. * Ability to meet people easily and relate to them in an open, compassionate manner. * Ability to work independently with minimal supervision * Ability to use personal computers and related software applications * Ability to analyze and interpret guest needs and offer appropriate solutions * Ability to make evaluative judgments * Ability to develop and maintain recordkeeping systems and procedures **Essential Job Functions** * Maintains current knowledge of the history, mission and goals of Bon Secours and the Evelyn D. Reinhart Guest House. * Serves as internal and external liaison and provides problem resolution for guest services issues. * Analyzes and interprets guest needs, and makes recommendations to the house supervisor/manager for new or modified programs and services. * Coordinates programs and activities as directed, which will include soliciting community support to orchestrate these programs and activities, coordination with donors providing support to the house, stewardship, and strong written and oral communication with community donors. * Monitors and maintains a safe, clean facility -- both inside and out. Makes recommendations to the House Supervisor/Manager for needed repairs. * Assists in the training, coordination and super