Stonebridge
GuestServicesAgent
“Guest Services Agent at Stonebridge. Skills: Guest services, Front office operations, Reservation management. Greet guests. Register guests”
Industry & Context.
Problem-solving abilities
Standing for long periods, Walking for long periods, Lift up to 10 lbs, Flexible schedule required, Evening shifts, Weekend shifts, Holiday shifts
What They're Looking For.
Must Have
Ability to handle cash transactions, Perform basic bookkeeping tasks, Ability to work independently, Follow established hotel policies
Nice to Have
Previous hotel front desk experience, Previous guest service role experience
What You'll Do.
Establish payment methods
Keep accurate records
Make change for guests
Balance cash accounts
Provide instructions to bell attendants
Review accounts with guests
Post charges to ledgers
Transmit guest messages
Receive guest messages
Coordinate with housekeeping
Coordinate with maintenance
Answer inquiries about hotel services
Answer inquiries about dining
Answer inquiries about shopping
Answer inquiries about entertainment
How You'll Work.
Team & Collaboration
Coordinate with housekeeping; Coordinate with maintenance
Applying for this Guest Services Agent role?
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