Dexterra
Hospitality
GuestServicesAgent
“Guest Services Agent at Dexterra. Skills: Customer service, Guest relations. Provide excellent customer service. Assist guests with inquiries”
What You'll Achieve.
Ensure guest satisfaction; Maintain high service standards
Industry & Context.
Troubleshooting guest issues
Must be able to stand for long periods, Must be able to lift up to 25 lbs
What They're Looking For.
Must Have
Minimum 1 year customer service experience, Valid driver's license, Ability to pass a background check
Nice to Have
Experience in hospitality or tourism industry, Proficiency in multiple languages
What You'll Do.
Provide excellent customer service
Assist guests with inquiries
Handle check-in and check-out procedures
Manage guest reservations
Address guest complaints
Maintain lobby area cleanliness
Provide information about hotel services
How You'll Work.
Team & Collaboration
Work with hotel staff
Communication Scope
Verbal communication
Applying for this Guest Services Agent role?
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