Indie Campers
Travel
GuestServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Guest Service Representative at Indie Campers. Handle incoming reservations. Welcome guests”
Industry & Context.
Troubleshooting; Solving problems
Drive a campervan
What They're Looking For.
Must Have
Experience in Tourism, Experience in Hospitality, Experience in Retail, Experience in Rent-a-car, Great communication skills, Aptitude for direct customer contact, Eligible to work in the US, Valid driver's licence, Confident driving a campervan, Available to work on weekends, Available to work on public holidays, Responsible person, Takes work seriously, Can be relied upon, Well-organised, Good at solving problems
What You'll Do.
Handle incoming reservations
Take care of check-ins
Take care of check-outs
Maintain campervans in top condition
Monitor campervan maintenance
Troubleshoot emergencies
How You'll Work.
Communication Scope
Customer contact
Full Job Description
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We’re looking for travel enthusiasts with a passion for guest service for our depot in Bozeman. You’ll be the face of our company, reporting directly to the Branch’s Operations Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot. WHAT WILL YOU WORK ON? Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs; Preparing and cleaning our campervans; Maintaining our campervans in top condition and monitor maintenance and repairing needs; Registering guests, monitoring stock and processing payments; Handling complaints and troubleshooting emergencies. WHO ARE WE LOOKING FOR? You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable; You have great communication skills and an aptitude for direct contact with customers(mandatory); You’re eligible to work in the US, have a valid driver's licence and feel confident enoug
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