JOEY Restaurants

Hospitality

GuestServiceLeader/ShiftLeader

CA$0–0k Coquitlam, British Columbia, Canada
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Guest Service Leader / Shift Leader at JOEY Restaurants. Skills: Team leadership, Talent development, Guest experience. Deliver guest experience. Attract high performing team”

What You'll Achieve.

Deliver quarterly goals; Elevate guest experience

Industry & Context.

Hospitality
Eligibility Requirements

Support new openings, Across Canada, Across US

What They're Looking For.

Must Have

1-3+ years team leadership, Develop, coach, inspire team, Recruit, hire, retain talent, Manage in-store budgets, Manage forecasts, Support new openings

Nice to Have

High attention to detail, Integrity to elevate experience

What You'll Do.

Deliver guest experience

Attract high performing team

Retain high performing team

Develop high performing team

Drive personal growth

Deliver strategic planning goals

Execute strategic planning goals

Uphold product standards

Uphold profit standards

Uphold environment standards

Uphold experience standards

How You'll Work.

Team & Collaboration

People development culture; Guest Service Team; High performing team

Process & Methodology

Strategic planning

Full Job Description

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams. The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant. As a Service Leader, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team of 50-100 individuals, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience. **Requirements ** * 1-3+ years of experience in team leadership * Proven ability to develop, coach and inspire a high-performing team * Proactively recruit, hire and retain talent * Ability to manage in-store budgets and forecasts * High attention to detail with integrity to elevate the guest experience * Open to supporting new restaurant openings across Canada and the US **Core Values** * You value honesty and humility. You have integrity and do what you say. * You approach life with fearless determination and a sense of fun. * You are creative, risk-taking, visionary and cutting edge. You choose to lead. * You contribute to a strong culture and are committed to the team. * You are passionate about quality and professionalism. * You believe in unleashing the potential in others. **Wage Range** $19 - $27 / hour _This compensation is inclusive of the anticipated restaurant tip portion._ **Benefits** * This role is eligible for participation in our tip program, allowing you to boost yo

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