Stonebridge
GuestServiceAgent
“Guest Service Agent at Stonebridge. Skills: Guest relations, Front office operations. Greet guests. Register guests”
What You'll Achieve.
Ensure high guest satisfaction
Industry & Context.
Problem-solving
Standing for long periods, Walking for long periods, Lift and carry up to 10 lbs, Flexible schedule required, Evening shifts, Weekend shifts, Holiday shifts
What They're Looking For.
Must Have
Ability to handle cash transactions, Perform basic bookkeeping tasks, Organizational skills, Attention to detail
Nice to Have
Previous experience in a hotel front desk, Guest service role experience
What You'll Do.
Establish payment methods
Keep accurate records
Make change for guests
Perform basic bookkeeping
Balance cash accounts
Provide instructions to bell attendants
Review accounts and charges
Post charges to ledgers
Transmit guest messages
Receive guest messages
Coordinate with housekeeping
Coordinate with maintenance
Answer inquiries about hotel services
Answer inquiries about dining options
Answer inquiries about shopping options
Answer inquiries about entertainment options
How You'll Work.
Team & Collaboration
Coordinate with housekeeping; Coordinate with maintenance
Communication Scope
Guest communication
Applying for this Guest Service Agent role?
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