Stonebridge
GuestServiceAgent
“Guest Service Agent at Stonebridge. Skills: Guest Service, Property Management Systems, Cash Handling. Greet, register, and assign rooms to guests. Verify guest credit and establish payment methods”
What You'll Achieve.
ensure a high level of guest satisfaction
Industry & Context.
problem-solving abilities
Requires standing and walking for long periods, Must be able to lift and carry up to 10 lbs. occasionally, Flexible schedule required, including availability for evening, weekend, and holiday shifts, Frequent use of a computer and telephone
What They're Looking For.
Must Have
customer service and communication skills, Proficiency in using property management systems, basic office software, Ability to handle cash transactions, perform basic bookkeeping tasks, Excellent problem-solving abilities, organizational skills with attention to detail, Ability to work independently, follow established hotel policies and procedures
Nice to Have
Previous experience in a hotel front desk or guest service role
What You'll Do.
and assign rooms to guests
Verify guest credit and establish payment methods
Keep accurate records of room availability
Perform basic bookkeeping tasks
Issue room keys and provide instructions
Review accounts and charges with guests
Post charges for rooms
Transmit and receive guest messages
Coordinate with housekeeping and maintenance staff
Make and confirm reservations for guests
Answer inquiries about hotel services
How You'll Work.
Team & Collaboration
Coordinate with housekeeping and maintenance staff; interacting with guests and team members
Communication Scope
communication skills
Applying for this Guest Service Agent role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Stonebridge?
Real rants from real employees. Read before you apply.