Minor Hotels
Hospitality
GuestServiceAgent
“Guest Service Agent at Minor Hotels. Provide warm and friendly reception. Ensure smooth and efficient check-in”
What You'll Achieve.
Enhance guest experience
Industry & Context.
Weekend availability essential, Working rights in Australia
What They're Looking For.
Must Have
High-quality service background, Articulate information clearly, Deliver exceptional standard of service, Foster positive guest experiences, Maintain polished presentation, Commit to dynamic work schedule, Ability to work weekends, Ability to work public holidays, Ability to work varying shifts
What You'll Do.
Provide warm and friendly reception
Ensure smooth and efficient check-in
Address immediate inquiries or needs
Maintain clear and courteous communication
Oversee accurate processing of reservations
Oversee reservation updates
Oversee special requests
Act as primary point of contact
Offer prompt assistance
Provide personalised recommendations
How You'll Work.
Team & Collaboration
Communication with colleagues; Communication with stakeholders
Communication Scope
In-person communication; Phone communication; Email communication
Applying for this Guest Service Agent role?
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