Minor Hotels
Hospitality
GuestServiceAgent
“Guest Service Agent at Minor Hotels. Provide warm and friendly reception. Ensure smooth and efficient check-in”
Industry & Context.
What They're Looking For.
Must Have
High-quality service background, Clear and effective articulation, Proactive and positive approach, Attentive service and problem resolution, Polished and professional presentation, Commitment to dynamic work schedule, Ability to work weekends and holidays
What You'll Do.
Provide warm and friendly reception
Ensure smooth and efficient check-in
Address immediate inquiries or needs
Maintain clear and courteous communication
Oversee accurate processing of reservations
Process reservation updates and requests
Utilize property management systems
Act as primary point of contact
Offer prompt assistance to guests
Provide personalized recommendations
How You'll Work.
Communication Scope
In-person communication; Phone communication; Email communication
Applying for this Guest Service Agent role?
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