Minor Hotels
Hospitality
GuestServiceAgent
“Guest Service Agent at Minor Hotels. Provide warm and friendly reception. Ensure smooth and efficient check-in”
Industry & Context.
Problem resolution
What They're Looking For.
Must Have
High-quality service experience, Clear and effective articulation, Exceptional service standard delivery, Positive approach to guest needs, Attentive service and problem resolution, Polished and professional presentation, Commitment to dynamic work schedule, Ability to work weekends and holidays, Ability to work varying shifts
What You'll Do.
Provide warm and friendly reception
Ensure smooth and efficient check-in
Address immediate inquiries or needs
Maintain clear and courteous communication
Provide exceptional service
Oversee accurate processing of reservations
Update reservations and special requests
Ensure seamless scheduling and availability
Act as primary point of contact
Offer prompt assistance
Provide personalized recommendations
How You'll Work.
Communication Scope
In-person communication; Phone communication; Email communication
Applying for this Guest Service Agent role?
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