GuestRoomAttendant

# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.** The Guest Room Attendant will be responsible for the overall room cleanliness as well as replenishment of mini bar amenities to ensure exceptional service to all guests that is consistent and continually in accordance with the Tribute Portfolio standards under the franchise of Mainsail Lodging and Development **What you have** * Highschool diploma or equivalent * Previous hospitality experience * Prior experience in a cleaning position * Excellent communication skills, both verbal and written * Strong customer service skills * Ability to use technology, e.g., computers, tablets, iPads * Organizational skills * Proven experience in working quickly and efficiently * Ability to take initiative and handle assignments with limited supervision * A sense of ownership in everything that you do **What you’ll do** * Clean and sanitize assigned hotel rooms to include: dusting, vacuuming, changing bed linens, cleaning windows, mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements * Replenish amenities within guest rooms, including toiletries and minibar * Report any technology, maintenance, or room ware issues to Housekeeping Manager * Interact with all hotel guests in a professional matter; assist as needed and share hotel knowledge * Assist guests with any special requests, including amenities or any room ware needs * Maintain cleanliness and organization of the housekeeping office and storage area. Ensure carts are cleaned and restocked daily * Perform turndown service as requested by guest * Report any suspicious activity, unusual items, or irregular behavior * Review daily board and refresh stay over rooms * Other necessary duties as reasonably assigned **Physical Demand** * Ability to sit or stand for extended periods of time * Ability to bend * Ability to lift, pul