Four Seasons
GuestRelationsSpecialist
“Guest Relations Specialist at Four Seasons. Skills: Guest relations, Customer satisfaction, Communication. Welcome and register hotel guests. Fulfill guest requests”
What You'll Achieve.
Achieve maximum customer satisfaction
Industry & Context.
Work on shift, 48 Hours weekly
What They're Looking For.
Must Have
Macau ID
Nice to Have
Ability to communicate in Chinese
What You'll Do.
Welcome and register hotel guests
Fulfill guest requests
Adhere to credit policies
Check guests out of the hotel
Post charges to guest accounts
Handle guest problems or complaints
Utilize computer system for reports
Block special requests
How You'll Work.
Communication Scope
Reading proficiency in Chinese and English; Writing proficiency in Chinese and English; Oral proficiency in Chinese and English
Applying for this Guest Relations Specialist role?
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ANONYMOUS · UNFILTERED
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