Minor International
Hospitality
GuestRelationsOfficerRussianSpeaking
“Guest Relations Officer - Russian Speaking at Minor International. Skills: Guest Relations, Hospitality. Ensuring that all guests enjoy a positive and memorable experience. Anticipate guest needs”
What You'll Achieve.
Ensure all guests enjoy a positive and memorable experience; Ensure guest satisfaction is met; Ensure follow up is completed in a timely manner; Ensure guest delight with their experience
Industry & Context.
What They're Looking For.
Must Have
College degree in hotel management or related field, Fluency in Russian and English, Proficiency in hotel management software (e. g. , Opera), Previous 2 to 3 years in a customer-facing hospitality role (e. g. , Front Desk, Reception, or Guest Services), Excellent communication skills, Proficient in English, both written and spoken
Nice to Have
Ideally in a 5-star resort setting
What You'll Do.
Ensuring that all guests enjoy a positive and memorable experience
Anticipate guest needs
Handle inquiries in a helpful and attentive manner
Take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met
Complete follow up in a timely manner
Suggesting alternatives that meet guest needs
ensuring their delight with their experience
How You'll Work.
Communication Scope
Excellent communication skills; Proficient in English, both written and spoken
Applying for this Guest Relations Officer - Russian Speaking role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Minor International?
Real rants from real employees. Read before you apply.