Four Seasons

Hospitality

GuestRelationsOfficer

Kyoto, Japan FULL TIME
The Brief

“Guest Relations Officer at Four Seasons. Welcome and register hotel guests. Explain accommodations and establish credit”

What You'll Achieve.

Achieve maximum customer satisfaction

Industry & Context.

Hospitality

What They're Looking For.

Must Have

Full professional proficiency in Japanese, Business-level proficiency in English

Nice to Have

Passion for excellence, Expertise in hospitality operations, Proven leadership experience

What You'll Do.

Welcome and register hotel guests

Explain accommodations and establish credit

Check guests out of the hotel

Prepare and explain the bill

Respond to a wide variety of guest requests

Assess guest needs and requests

Add personal recommendations and touches

How You'll Work.

Team & Collaboration

Works across disciplines to deliver an exceptional experience; Be part of a cohesive team

Free ATS check

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