Four Seasons
hospitality
GuestExperienceHousekeepingSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Guest Experience Housekeeping Supervisor at Four Seasons. Skills: Guest Experience, Housekeeping Quality Assurance, Cross-functional Coordination. Act as primary quality owner. Conduct detailed quality assessments”
What You'll Achieve.
Delivering an exceptional guest journey; Monitoring quality outcomes; Maintaining the highest standards; Ensure seamless and memorable guest experiences; Support guest satisfaction
Industry & Context.
Organizational and problem-solving capabilities
Flexibility to work a variety of shifts, Legal right to work in Italy
What They're Looking For.
Must Have
Fluency in English
Nice to Have
Previous experience in luxury hospitality, Rooms Operations experience, Guest Experience experience, Housekeeping Quality Assurance experience, Additional languages
What You'll Do.
Act as primary quality owner
Conduct detailed quality assessments
Verify room presentation
Evaluate quality expectations
Validate room and area readiness
Document and communicate quality findings
Monitor and track quality outcomes
Maintain oversight of guest-facing collateral
Respond promptly to guest requests
Proactively engage with guests
Maintain accurate guest profiles
Coordinate personalized amenities
Prepare memorable experiences
Observe and document guest preferences
Offer packing and unpacking services
Support personalized service timing
Collaborate closely with teams
Record and monitor guest concerns
Communicate maintenance findings
Maintain accurate inventories
Support purchasing processes
Review operational documentation
How You'll Work.
Team & Collaboration
Collaborate closely with internal teams; Collaborate closely with external service partners; Collaborate closely with Guest Experience; Collaborate closely with Front Office; Collaborate closely with Concierge; Collaborate closely with Engineering; Collaborate closely with operational teams
Communication Scope
Excellent communication skills
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli. **About the role** The Guest Experience Housekeeping Supervisor plays a key role in delivering an exceptional guest journey by combining personalized guest interaction with quality assurance responsibilities across guestrooms and public areas. This role supports the delivery of service excellence by monitoring quality outcomes, maintaining the highest standards, and collaborating closely with internal teams and external service partners to ensure seamless and memorable guest experiences. **What you will do** **Product Quality Assurance & Service Standards** * Act as the primary quality owner for guestrooms and designated public areas foll
Applying for this Guest Experience Housekeeping Supervisor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Four Seasons?
Real rants from real employees. Read before you apply.