Level99
Entertainment
GuestExperienceAssociateEntertainmentVenue
“Guest Experience Associate - Entertainment Venue at Level99. Skills: guest experience, brand standards, interpersonal interactions. Prioritize guest experience. Greet guests”
What You'll Achieve.
delivering the ultimate in guest experience; developing relationships; maintaining a fun, clean and safe environment; meeting guest needs before being asked; promoting the Level99 brand; providing best-in-class service; providing guests with the best value
Industry & Context.
Ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, Able to grasp, reach overhead, push, lift and carry up to 50 pounds, work under pressure, fast paced, ever changing work environment, flexible schedule, days, nights, weekends and holidays availability, Friday and weekend availability
What They're Looking For.
Must Have
Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays, Friday and weekend availability a MUST, Able to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, Able to grasp, reach overhead, push, lift and carry up to 50 pounds, Ability to work well under pressure in a fast paced, ever changing work environment, verbal and written communication skills, Understands, utilizes and embraces new technology and its implementation into our operation, Must be 18 years old or older, the legal age to handle alcohol
Nice to Have
Minimum 1 year experience working directly with guests or customers, public speaking or performance experience, Retail Sales Associate experience preferred but not required
What You'll Do.
Prioritize guest experience
Assist with wayfinding
Move guests through lines
Assist with check in process
Help with maintenance
Help with cleanliness
Provide authentic interactions
Show up on time daily
Uphold brand standards
Assist with venue opening
Assist with venue closing
How You'll Work.
Team & Collaboration
fellow Team Members
Communication Scope
verbal communication skills; written communication skills
Applying for this Guest Experience Associate - Entertainment Venue role?
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