Level99

Entertainment

GuestExperienceAssociateEntertainmentVenue

$0–0k Natick, Massachusetts, United States FULL TIME
The Brief

“Guest Experience Associate - Entertainment Venue at Level99. Skills: guest experience, brand standards, interpersonal interactions. Prioritize guest experience. Greet guests”

What You'll Achieve.

delivering the ultimate in guest experience; developing relationships; maintaining a fun, clean and safe environment; meeting guest needs before being asked; promoting the Level99 brand; providing best-in-class service; providing guests with the best value

Industry & Context.

Entertainment
Eligibility Requirements

Ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, Able to grasp, reach overhead, push, lift and carry up to 50 pounds, work under pressure, fast paced, ever changing work environment, flexible schedule, days, nights, weekends and holidays availability, Friday and weekend availability

What They're Looking For.

Must Have

Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays, Friday and weekend availability a MUST, Able to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, Able to grasp, reach overhead, push, lift and carry up to 50 pounds, Ability to work well under pressure in a fast paced, ever changing work environment, verbal and written communication skills, Understands, utilizes and embraces new technology and its implementation into our operation, Must be 18 years old or older, the legal age to handle alcohol

Nice to Have

Minimum 1 year experience working directly with guests or customers, public speaking or performance experience, Retail Sales Associate experience preferred but not required

What You'll Do.

Prioritize guest experience

Assist with wayfinding

Move guests through lines

Assist with check in process

Help with maintenance

Help with cleanliness

Provide authentic interactions

Show up on time daily

Uphold brand standards

Assist with venue opening

Assist with venue closing

How You'll Work.

Team & Collaboration

fellow Team Members

Communication Scope

verbal communication skills; written communication skills

Free ATS check

Applying for this Guest Experience Associate - Entertainment Venue role?

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