Placemakr
Hospitality
GuestExperienceAssociate
“Guest Experience Associate at Placemakr. Skills: Customer service, Sales support, Property management. Greet and assist residents and prospective residents. Answer and direct phone calls”
What You'll Achieve.
Maintain high resident satisfaction; Support leasing goals
Industry & Context.
Issue resolution
Occasional weekend work
What They're Looking For.
Must Have
High school diploma or GED, 1+ year of customer service experience, 1+ year of administrative experience, Valid driver's license
Nice to Have
Associate's degree or higher, Experience in hospitality or property management, Experience with property management software
What You'll Do.
Greet and assist residents and prospective residents
Answer and direct phone calls
Schedule property tours
Process applications and leases
Maintain resident records
Assist with resident move-ins and move-outs
Coordinate with maintenance staff
Handle resident inquiries and complaints
Support sales team with administrative tasks
Perform general office duties
How You'll Work.
Team & Collaboration
Sales team; Maintenance staff; Property managers
Communication Scope
Verbal communication; Written communication
Applying for this Guest Experience Associate role?
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