Sanofi

healthcare

GTMCFFEExcellenceManagerShanghai

Shanghai, China FULL TIME
The Brief

“GTMC-FFE Excellence Manager-Shanghai at Sanofi. Skills: shaping FFE strategy, driving end-to-end execution, cross-GBU analysis, generating actionable business insights, design and implement innovative programs. Develop and formulate annual FFE strategic roadmap aligned with business priorities. Identify and prioritize FFE improvement opportunities”

What You'll Achieve.

deliver best-in-class commercial capabilities to drive impeccable customer facing execution to generate impact in terms of outstanding customer experience and high-performance reach; defining clear objectives, milestones, and success metrics for each key initiative; translating strategic gaps into actionable initiative plans with defined owners and timelines; ensuring alignment between activity-specific strategies and overall FFE roadmap while driving continuous improvement in critical operational processes; identifying key processes where AI can add value; identifying performance gaps and improvement opportunities across business units; translating analysis into actionable recommendations for decision-making; defining reporting specifications aligned with business priorities; ensuring platform capabilities meet field force needs; maximize field team engagement and platform utilization; improve user experience and execution quality; ensuring new collaboration models and customer segmentation frameworks are embedded into OneSales workflows for scalable field execution; proactively flagging risks, tracking milestone delivery, and recommending course corrections

Industry & Context.

healthcare
Problems you'll solve

Analytical Excellence: capability to conduct complex analysis independently and collaboratively; Strategic Problem-Solving: Ability to develop innovative solutions within complex business constraints

What They're Looking For.

Must Have

5+ years in healthcare or pharmaceutical multinational company experience with large-scale field force preferred, knowledge of pharmaceutical field force models, territory alignment, and target-setting principles, Deep understanding of field force performance tracking methodologies and supporting technologies, Solid grasp of Field Force Effectiveness fundamentals, including customer segmentation and targeting, Fluent in written and oral English

Nice to Have

MBA degree preferred, Prior experience in FFE, field force management, or consulting preferred, Project management experience change management experience in FFE transformation preferred

What You'll Do.

Develop and formulate annual FFE strategic roadmap aligned with business priorities

Identify and prioritize FFE improvement opportunities

Develop and execute strategic initiatives for FFE key activities

Collaborate with Hub team to develop AI application roadmap for FFE core workflows

Design and execute cross-GBU benchmarking studies

Generate monthly/quarterly business insight reports

Manage FFE-related online reporting requirements

Drive the development and publication of online FFE dashboards

Own the OneSales platform project roadmap

Partner with Digital to define business requirements

and drive successful rollout of new OneSales modules and system optimizations

Lead OneSales user adoption and training programs

Monitor OneSales platform performance and usage analytics

Design and deliver innovative FFE programs — including Account Approach — through the OneSales platform

Maintain transparent stakeholder reporting

How You'll Work.

Team & Collaboration

collaborating with Digital and internal teams; Collaborate with Hub team; partnering with Digital, Analytics, FFE BP and Hub teams; Partner with Digital; navigating team dynamics

Communication Scope

Excellent communication skills to engage key stakeholders and drive cross-departmental partnerships

Process & Methodology

project management experience, change management experience, feature prioritization, release planning, end-to-end delivery, driving successful rollout, project status updates, tracking milestone delivery

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