Sanofi
healthcare
GTMC-FFEExcellenceManager-Shanghai
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“GTMC-FFE Excellence Manager-Shanghai at Sanofi. Skills: Field Force Excellence (FFE), strategy development, end-to-end execution, cross-GBU analysis, business insights, program design, implementation. shaping FFE strategy across key initiatives. driving end-to-end execution”
What You'll Achieve.
deliver best-in-class commercial capabilities to drive impeccable customer facing execution to generate impact in terms of outstanding customer experience and high-performance reach; defining clear objectives, milestones, and success metrics for each key initiative; translating strategic gaps into actionable initiative plans with defined owners and timelines; driving continuous improvement in critical operational processes; identifying key processes where AI can add value; identifying performance gaps and improvement opportunities; translating analysis into actionable recommendations for decision-making; defining reporting specifications aligned with business priorities; ensuring platform capabilities meet field force needs; maximize field team engagement and platform utilization; improve user experience and execution quality; ensuring new collaboration models and customer segmentation frameworks are embedded into OneSales workflows for scalable field execution
Industry & Context.
Strategic Problem-Solving; Sharp judgment to identify critical performance bottlenecks and prioritize solutions; capability to conduct complex analysis independently and collaboratively
What They're Looking For.
Must Have
5+ years in healthcare or pharmaceutical multinational company experience with large-scale field force preferred, knowledge of pharmaceutical field force models, territory alignment, and target-setting principles, Deep understanding of field force performance tracking methodologies and supporting technologies, Solid grasp of Field Force Effectiveness fundamentals, including customer segmentation and targeting, Fluent in written and oral English
Nice to Have
MBA degree preferred, Prior experience in FFE, field force management, or consulting preferred, Project management experience change management experience in FFE transformation preferred
What You'll Do.
shaping FFE strategy across key initiatives
driving end-to-end execution
conducting cross-GBU analysis to generate actionable business insights
collaborating with Digital and internal teams to design and implement innovative programs
Develop and formulate annual FFE strategic roadmap aligned with business priorities
Identify and prioritize FFE improvement opportunities
Develop and execute strategic initiatives for FFE key activities
Collaborate with Hub team to develop AI application roadmap for FFE core workflows
FFE Internal Cross-GBU Analysis and Insights Generation
Design and execute cross-GBU benchmarking studies
Generate monthly/quarterly business insight reports
Online Reporting Requirements Management and Dashboard Development
Manage FFE-related online reporting requirements
Drive the development and publication of online FFE dashboards
Ensure data accuracy and real-time availability in online platforms
FFE platform (OneSales) and project management
Own the OneSales platform project roadmap
Partner with Digital to define business requirements
and drive successful rollout of new OneSales modules and system optimizations
Lead OneSales user adoption and training programs
Monitor OneSales platform performance and usage analytics
Design and deliver innovative FFE programs — including Account Approach — through the OneSales platform
Maintain transparent stakeholder reporting
How You'll Work.
Team & Collaboration
collaborating with Digital and internal teams; Collaborate with Hub team; partnering with Digital, Analytics, FFE BP and Hub teams; Partner with Digital; navigating team dynamics
Communication Scope
Excellent communication skills to engage key stakeholders and drive cross-departmental partnerships
Process & Methodology
end-to-end execution, project management experience, change management experience, feature prioritization, release planning, end-to-end delivery, drive successful rollout, project status updates, tracking milestone delivery, recommending course corrections
Full Job Description
About the job _We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R &D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world._ **Strategic context:** **** Go To Market Capability (GTMC) organization aims for: * Centralization of Go-to-Market excellence and operational tasks across GBUs * Harmonizing best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, * Defining clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations form Sanofi hubs to optimize process excellence and efficiency. Sanofi Greater China is facing a high pace of changes aiming at making the organization across GBUs more agile and impactful organization, adapting the constantly and proactively the resources to the environmental changes. Field Force Excellence (FFE) is a strategic focus of Sanofi China with high attention from GBU leadership team, with a North Star vision to deliver best-in-class commercial capabilities to drive impeccable customer facing execution to generate impact in terms of outstanding customer experience and high-performance reach. As a critical role within this agenda, the FFE Excellence Manager is responsible for shaping FFE strategy across key initiatives and driving end-to-end execution, conducting cross-GBU analysis to generate actionable business insights, and collaborating with Digital and internal teams to design and implement innovative programs such as Account Approach. **Main responsibilities:** **** **Strategy development and execution:** **** * Develop a
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