GTMSystemsManager

## Accountabilities You will own the architecture, optimization, and continuous improvement of the GTM technology ecosystem, ensuring it supports scalable and efficient revenue operations. You will act as the primary steward of core systems such as the CRM and adjacent tools, driving integration, governance, and automation across the stack. Own and evolve the GTM systems architecture, including CRM (HubSpot) and supporting tools across Sales and CS Design, implement, and maintain integrations across systems using APIs, native connectors, and middleware to ensure clean data flow Evaluate, select, and consolidate tools (e.g., Gong, Clay, enrichment platforms), making build vs buy decisions where appropriate Build and optimize workflows, automations, and reporting that support Sales and Customer Success operations Establish and enforce data governance standards, ensuring data quality, consistency, and scalability Partner with GTM leadership to map and improve core revenue processes, including lead-to-close and customer lifecycle workflows Identify opportunities for AI and automation to streamline repetitive GTM processes such as enrichment, routing, and reporting Lead system documentation, adoption strategies, and enablement efforts to ensure successful usage across teams Serve as the escalation point and internal expert for GTM systems and operational workflows Requirements This role requires strong experience in revenue operations or GTM systems within a SaaS environment, combined with deep technical CRM expertise and strong business acumen. 5+ years of experience in Revenue Operations, Sales Operations, or GTM Systems within a B2B SaaS organization Strong hands-on CRM expertise (HubSpot preferred), including system architecture and administration experience Proven ability to design and implement scalable GTM systems, workflows, and automation frameworks Strong understanding of modern revenue tech stacks, including enrichment, prospecting, conversation intelligence,