Autodesk

GTMSupportSpecialist

United States of America FULL TIME Remote Friendly
The Brief

“GTM Support Specialist at Autodesk. Skills: Sales Enablement, Change Management Services, Issue resolution, Training delivery. Support the sales organization through Sales Enablement and Change Management Services. Provide fast and reliable access to knowledge on sales processes, programs, and productivity tools”

What You'll Achieve.

Drive positive change essential for the success of the function

Industry & Context.

Problems you'll solve

Desire to review processes and drive optimization and innovation

What They're Looking For.

Must Have

3+ years sales/support or similar experience, Excellent interpersonal and communication skills, including writing and presenting, Highly organized with a proven ability to get the job done, Dedicated to service and customer-orientated, work ethic and quality standards, Proficient with multiple desktop applications, including MS Office, SharePoint, Wiki, DocuSign, MS Teams, Detail-oriented, multitasker, comfortable in a fluid, ever-changing environment

What You'll Do.

Support the sales organization through Sales Enablement and Change Management Services

Provide fast and reliable access to knowledge on sales processes

and productivity tools

Assist with day-to-day questions and issue resolution

Deliver training and learning content

Resolve issues arising from daily work and suggest training to cover knowledge gaps

Respond to and resolve internal inquiries about applicable business systems and operations

Provide onboarding support for new Sales hires

Support procurement setup questions from Sales

Drive adoption of tools and continuously solicit feedback for improvement

Act as a change agent for critical organizational transitions

Manage information from multiple parallel work streams and integrate key details into our standard processes

How You'll Work.

Team & Collaboration

Collaborate with various groups within Autodesk; Work with key stakeholders to initiate actions that effectively support and improve business systems, tools, and processes; Work with Sales Managers to identify training needs and tools

Communication Scope

Excellent interpersonal and communication skills, including writing and presenting

Free ATS check

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