Serval
AI
GTMStrategy&OpsManager(Customer)
“GTM Strategy & Ops Manager (Customer) at Serval. Skills: GTM Strategy, Post-Sales Strategy & Operations, Customer Lifecycle Management, Revenue Strategy & Operations. Develop post-sales playbooks to turn customer base into a compounding growth engine. Act as the GM of the post-sales business”
Industry & Context.
Analytical rigor; Distilling complex concepts into key insights
What They're Looking For.
Must Have
2+ years of operating experience required
What You'll Do.
Develop post-sales playbooks to turn customer base into a compounding growth engine
Act as the GM of the post-sales business
Own the strategy and systems that turn customers into long-term partners
Build the Customer Lifecycle Playbook
Launch the Executive Business Review motion
Build the Customer Health Scoring framework
Partner closely with Sales
Deployment Strategists
How You'll Work.
Team & Collaboration
Partner closely with Sales, Deployment Strategists, and Leadership to ensure the voice of the customer shapes how we build and sell
Communication Scope
Distilling complex concepts into key insights; Forward-looking conversations about unlocking value and exploring new use cases
Applying for this GTM Strategy & Ops Manager (Customer) role?
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ANONYMOUS · UNFILTERED
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