Sierra

Technology

GTMStrategyandOperations

$215–245k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“GTM Strategy and Operations at Sierra. Skills: Territory strategy, Territory operations, Sales operations. Own territory strategy. Refine sales territories”

Industry & Context.

Technology
Problems you'll solve

Data-driven decision making

What They're Looking For.

Must Have

4-6+ years experience, Analytical skills, Experience building models, Working with large datasets, Own and execute processes, High attention to detail, High accuracy, Excellent stakeholder management, Excellent communication skills, Experience working with senior stakeholders, High level of judgment, High discretion, Ability to navigate ambiguity, Prioritize effectively, Drive alignment

Nice to Have

SQL experience, Familiarity with CRM platforms, Experience with territory planning, Account segmentation experience, Quota design experience, Previous startup operational experience, High-growth operational experience

What You'll Do.

Own territory strategy

Refine sales territories

Align with company priorities

Align with growth goals

Align with coverage models

Own territory carve process

Rebalance territories

Analyze territory performance

Develop data-driven frameworks

Identify opportunities to improve efficiency

Identify opportunities to improve seller productivity

Partner with leadership

Align on territory decisions

Communicate territory changes

Serve as partner to sales leadership

Balance business needs

Drive improvements to territory planning

Increase transparency

Increase operational rigor

Take on operational work

Take on strategic initiatives

How You'll Work.

Team & Collaboration

Partner with Sales; Partner with RevOps; Partner with leadership; Sales leadership partner

Communication Scope

Communicate changes

Full Job Description

ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.  WHAT YOU’LL DO Own Sierra’s territory strategy and operations end-to-end, including: - Territory Strategy: Design and continuously refine sales territories to align with company priorities, growth goals, and coverage models across segments - Territory Operations: Own the bi-weekly territory carve process, including account allocation, rebalancing, and ensuring data accuracy across systems - Analytics & Insights: Analyze territory performance, develop data-driven frameworks for account prioritization, and proactively identify opportunities to improve efficiency and seller productivity - Stakeholder Management & Communication: - Partner closely with Sales, RevOps, and leadership to align on territory decisions - Communicate territory changes clearly and thoughtfully, particularly in high-impact or sensitive situat

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