CyberArk

Computer And Network Security

GTMOperationsManager

Newton, Massachusetts, United States FULL TIME Remote Friendly
The Brief

“GTM Operations Manager at CyberArk. Skills: GTM planning, Sales operations, Renewals operations, Customer Success operations, SaaS sales operations, operational metrics, resource planning, continuous improvement, cross-functional coordination, vendor/stakeholder management, project management. supporting the GTM planning process and operating rhythm across Sales and Renewals. develop and drive initiatives that accelerate ARR growth”

Industry & Context.

Computer And Network Security
Problems you'll solve

Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact

What They're Looking For.

Must Have

5+ years of experience in planning roles relating to Sales, Renewals, Customer Success, SaaS sales, or other related fields, Broad functional understanding of planning cycles in high-growth business-to-business technology environment, project management skills and drive for ownership and results, Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact, Excellent verbal and written communications skills, including presentation skills to all levels within the organization, Experience managing senior stakeholders within the organization, Ability to multi-task and work in a dynamic, fast-changing entrepreneurial environment, A smart, bold but humble attitude to work collaboratively with CyberArkers across the organization

What You'll Do.

supporting the GTM planning process and operating rhythm across Sales and Renewals

develop and drive initiatives that accelerate ARR growth

fostering action-oriented discussion and managing the execution of the planning process to define the annual goals and strategic priorities

partner closely with the Revenue Operations

and Analytics teams as well as GTM leaders to define data-driven

strategic shifts in how we engage with customers to then build and programmatically execute initiatives to drive the requisite change

design and implement shifts in how we interact and engage with customers to optimize their experience

Drive target planning and development through historical trend analysis and future year growth assumptions

Present data-driven recommendations and structure programmatic approach to driving change

Actively design and lead business process improvement initiatives with a central focus on delivering an exceptional customer experience

Lead change management activities to support adoption of any changes to the engagement model and operating models

Drive headcount and budget planning throughout the year

How You'll Work.

Team & Collaboration

partner closely with the Revenue Operations, Finance, and Analytics teams as well as GTM leaders; working with IT and GTM leadership; work collaboratively with CyberArkers across the organization

Communication Scope

Excellent verbal and written communications skills; presentation skills to all levels within the organization

Process & Methodology

project management skills, drive for ownership and results, Ability to structure and execute complex analyses, programmatic approach to driving change, Lead change management activities

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