Clay
GTM - Ops
GTMEngineer-CX
Neural analysis suggests this role is
optimal for Mid+ candidates.
“GTM Engineer - CX at Clay. Skills: post-sale workflow automations, AI-powered internal tools, automations, agentic workflows, systems design, data analysis. Build and own post-sale workflow automations like health scoring, churn signal detection, expansion opportunity identification, and proactive customer outreach triggers. Build tooling that surfaces the right customer context for GSMs at the right before QBRs, during renewals, and ahead of expansion conversations”
What You'll Achieve.
elevating our post-sale workflows; building automations that help prevent churn and identify expansion opportunities; turn customer data into proactive, measurable action; improve speed, visibility, data quality, and execution across the connect systems; Measure performance, adoption, and business impact of what you build, then improve it over time
Industry & Context.
Proven ability to build and problem solve with methods incorporating Python, JavaScript, SQL; identify opportunities to automate, augment, or redesign workflows using AI, data, and better systems design
What They're Looking For.
Must Have
At least 3 years in RevOps/Sales Ops or GTM Engineering or equivalent, Experience building, developing or connecting core systems like Salesforce and adjacent GTM systems, Proven ability to build and problem solve with methods incorporating Python, JavaScript, SQL, Track record of deploying and building AI-powered internal tools, automations, or agentic workflows, Experience using data warehouses, BI tools, or event-driven systems, Proven ability to operate effectively in ambiguous and fluid hypergrowth environments
Nice to Have
Experience building in Clay as a primary workflow or enrichment layer, Experience in analytics engineering, data science and /or programming languages
What You'll Do.
Build and own post-sale workflow automations like health scoring
churn signal detection
expansion opportunity identification
and proactive customer outreach triggers
Build tooling that surfaces the right customer context for GSMs at the right before QBRs
and ahead of expansion conversations
Push the limits of Clay and extend our platform into new use cases
feed our product team innovative ideas
Own projects end-to-end
from discovery and prototyping through rollout
and identify opportunities to automate
or redesign workflows using AI
and better systems design
Design systems that improve speed
and execution across the connect systems through APIs
and automation layers so information moves cleanly across the stack
and business impact of what you build
then improve it over time
How You'll Work.
Team & Collaboration
Partner closely with Growth Strategy and Product Support to translate business needs into automation requirements and iterate based on feedback; Partner deeply with GTM leaders and frontline teams to understand how our revenue motion works today and where it breaks
Communication Scope
Executive presence -- you communicate concisely and confidently even about technical topics with non technical people while simultaneously communicating business requirements to technical audiences
Process & Methodology
Own projects end-to-end, from discovery and prototyping through rollout, adoption
Full Job Description
ABOUT CLAY Our mission is to help organizations turn any growth idea into reality. We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers https://clayrun.notion.site/Wall-of-Love-b243f2b67607438b9fad99341e6b8d47 — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research. In 2025, we raised a $100M Series C https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.htmlbacked by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue. In 2026, we announced our second employee tender offer https://www.nytimes.com/2026/01/28/business/dealbook/clay-start-up-tender-offers.html in 9 months at a new $5B valuation. We also launched a community equity round https://www.clay.com/blog/community-equity-offering, for our customers, agency partners, and club members. Some things to know about us: - Our community http://community.clay.com includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack. - Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. - All employees can work for free with world-class coaches who specialize in creativity, management, and more. - Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf. - Read about us in the NYT https://www.nytimes.com/2025/08/0
Applying for this GTM Engineer - CX role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Clay?
Real rants from real employees. Read before you apply.