GrowthSpecialist

### About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. ### Why This Role Matters Pipeline is the engine behind everything we want to do in the enterprise segment - and right now Lucidya is scaling fast across large-scale organisations. The companies we want to reach are no longer asking whether AI belongs in customer experience - they are deciding who to buy it from. As a Growth Specialist, you won't just be "running campaigns." You'll be building the demand-generation engine that turns paid and outbound channels into qualified pipeline, working hands-on inside the Performance Marketing team with modern tooling and AI doing real work alongside a lean team. You will directly influence how much pipeline reaches our sellers, how efficiently we generate enterprise demand, and how fast Lucidya grows in the markets that matter most. If you are data-driven, fast-moving, and you would rather build and ship than wait for a brief, this role is built for you. ### What You Will Do * Own demand-generation targets across paid and outbound channels, and optimize relentlessly to hit lead and pipeline goals. * Support the Senior B2B Media Manager to build, launch, monitor, and optimize paid media across Google, LinkedIn, and Meta - including audiences, budgets, negatives, and creative testing. * Build and run outbound programs across email and LinkedIn, using enrichment, buyer signals, and AI personalization to keep quality high even at volume. * Bu