Delivery Hero
local delivery platform
GrowthOperationsAssociate
Neural analysis suggests this role is
optimal for mid candidates.
“Growth Operations Associate at Delivery Hero. Skills: Growth Marketing, Marketing Operations, User Lifecycle Management, data analysis, strategic planning. Support the development and execution of growth plans across key user moments. Identify high-impact opportunities through market research and customer insights”
What You'll Achieve.
Support the development and execution of growth plans across key user moments (e.g. breakfast, coffee, fine dining) to meet key business OKRs; drive engagement and retention; manage performance; drive growth across user moments; track performance and inform decision-making; execution of the Division’s OKRs; ensure the achievement of goals
Industry & Context.
Equally fluent in numbers and user instincts, able to model outcomes while understanding what truly resonates with users; Analyze key growth metrics (e.g. Frequency, LTV, CAC, Cost per incremental order) and generate insights; Make critical decisions that support the Division's strategic and tactical direction; take corrective actions when necessary
What They're Looking For.
Must Have
4-6 years of experience in Growth Marketing, Marketing Operations, or User Lifecycle Management, understanding of KSA user behaviour and trends, Equally fluent in numbers and user instincts, able to model outcomes while understanding what truly resonates with users, Bachelor’s degree in business administration, marketing or a relevant field is required
Nice to Have
preferably in a Tech company, experience in SQL, Braze
What You'll Do.
Support the development and execution of growth plans across key user moments
Identify high-impact opportunities through market research and customer insights
Collaborate cross-functionally to launch targeted marketing initiatives that drive engagement and retention
Assist the Marketing team in planning and rollout of lifecycle marketing campaigns
Drive & facilitate key meeting cadences to manage performance
including weekly & monthly business reviews
Collaborate with the Product team to fine tune effective entry points to drive growth across user moments
Build and refine effective customer segments
Develop tailored growth strategies for different user cohorts
Support the creation of personalized customer journeys across multiple touchpoints
Run A/B tests and other experiments to validate growth tactics
Analyze key growth metrics (e.g. Frequency
Cost per incremental order) and generate insights
Contribute to reporting dashboards to track performance and inform decision-making
Contribute to the development and execution of the Division’s OKRs
while ensuring alignment with other Functions' heads
Make critical decisions that support the Division's strategic and tactical direction
Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary
Follow all relevant policies
and processes for the daily work to be carried out in a controlled and consistent manner
Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness
Uphold a high-performance working environment and promote HS’s Values
How You'll Work.
Team & Collaboration
working closely with a wide set of functions including Operations, Finance, Sales, Marketing, Product, and logistics; Collaborate cross-functionally to launch targeted marketing initiatives; Collaborate with the Product team to fine tune effective entry points; ensuring alignment with other Functions' heads
Process & Methodology
Drive & facilitate key meeting cadences to manage performance, including weekly & monthly business reviews, Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary
Full Job Description
Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. To drive growth by working closely with a wide set of functions including Operations, Finance, Sales, Marketing, Product, and logistics. Responsibilities: * Support the development and execution of growth plans across key user moments (e.g. breakfast, coffee, fine dining) to meet key business OKRs. * Identify high-impact opportunities through market research and customer insights. * Collaborate cross-functionally to launch targeted marketing initiatives that drive engagement and retention. * Assist the Marketing team in planning and rollout of lifecycle marketing campaigns. * Drive & facilitate key meeting cadences to manage performance, including weekly & monthly business reviews. * Collaborate with the Product team to fine tune effective entry points to drive growth across user moments. * Build and refine effective customer segments. * Develop tailored growth strategies for different user cohorts. * Support the creation of personalized customer journeys across multiple touchpoints. * Run A/B tests and other experiments to validate growth tactics * Analyze key growth metrics (e.g. Frequency, LTV, CAC, Cost per incremental order) and generate insights. * Contribute to reporting dashboards to track performance and inform decision-making. * Contribute to the development and execution of the Division’s OKRs, while ensuring alignment with other Functions' heads. * Make critical decisions that support the Division's strategic and tactical direction. * Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary. * Follow all relevant policies, pr
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