Igloo
Finance / FinServ
GrowthManager
“Growth Manager at Igloo. Skills: driving business growth, retention, insurance distribution, agency management. Manage, develop, and support insurance agents and partners to achieve business growth. Develop and implement a renewal management system to increase renewal ratio”
What You'll Achieve.
achieve business growth; increase renewal ratio; resolve partner issues promptly; Identify potential revenue engine and new opportunity; minimize cancellations due to unpaid premiums; increase behavior of faster payment; consistent achievement of renewal targets; identify gaps and propose targeted improvement plans; smooth the process of going to live product in Ignite; increase brand awareness; open a possibility of acquiring younger segment and non insurance background potential agents; ensure alignment of marketing activities; increasing wallet share initiative; Strengthen agent/partner loyalty
Industry & Context.
Problem-solving and escalation handling skills
What They're Looking For.
Must Have
Bachelors Degree with at least 5 years of experience in the Insurance industry, preferably in Non-Life or General Insurance or in Corporate Solutions, knowledge of insurance distribution and agency management, Proven experience in driving business growth and retention, Familiarity with insurance product, premium payment and renewal processes, communication and relationship-building skills, Problem-solving and escalation handling skills
What You'll Do.
and support insurance agents and partners to achieve business growth
Develop and implement a renewal management system to increase renewal ratio
Act as first escalation point for Area Sales Managers (ASM) to resolve partner issues promptly
Collaboration with data team to Identify potential revenue engine and new opportunity from existing and new agents/partners
Collaboration with the ops team to monitor premium collections and implement strategies to minimize cancellations due to unpaid premiums as well as increase behavior of faster payment from agents/partners
Coordinate renewal management activities to ensure smooth processing and consistent achievement of renewal targets
Work closely with ASMs to troubleshoot escalated partner issues and provide timely
Together the data team will analyze performance data of agents/partners to identify gaps and propose targeted improvement plans
Liaise with the tech team and placement team in order to smooth the process of going to live product in Ignite
Responsible for research and development of insurance product in ID market
Have a capability to create an agency benefit scheme for tactical and gamification
Manage agency and sales compensation and benefit
As a key person for offline and online activation event collaboration with business team
placement team and ops team as well as external party (Insurance
Partnership relation to all targeted specific to be potential funders to fund/subsidize Ignite activity starting set target funders
present and implementation
Marketing activity - rolling initiative to increase brand awareness through activation program (agent hero
Helping business team to open a possibility of acquiring younger segment and non insurance background potential agents via engagement of younger segment and non insurance background community and group of people
Collaboration with B2C in order to ensure alignment of marketing activities
Develop training module to sales and agent
Responsible of Ignite social media
Responsible for the relationship with the Igloo Agency vendor for marketing
Responsible for increasing wallet share initiative from all segments of targeted agents
Engage actively with middle- and low-tier agents to provide guidance
and renewal/payment reminders through new implementation of CRM
Strengthen agent/partner loyalty through effective follow-up
How You'll Work.
Team & Collaboration
Collaboration with data team; Collaboration with the ops team; Work closely with ASMs; Liaise with the tech team and placement team; collaboration with business team, placement team and ops team as well as external party; Collaboration with B2C
Communication Scope
communication and relationship-building skills
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