Airship
GrowthManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Growth Manager at Airship. Skills: Revenue growth, Commercial lifecycle, Negotiation, Executive communication. Own commercial strategy. Own commercial performance”
What You'll Achieve.
Drive revenue growth; Predictable outcomes; Successful renewal outcomes; Successful expansion outcomes; Accelerate conversion; Foster deeper relationships; Protect existing revenue; Achieve revenue goals; Drive commercial success; Execute against objectives; Move deals forward; Accelerate execution; Support revenue objectives; Improve renewal performance; Improve expansion rates; Improve revenue growth
Industry & Context.
Whitespace analysis; Identify opportunities
Up to 25% travel
What They're Looking For.
Must Have
5+ years SaaS sales, 5+ years account management, 5+ years commercial roles, Negotiation skills, Pricing skills, Executive level relationships, Sell to C-level, Sell to multi-level stakeholders, CRM systems proficiency, Forecasting management, Opportunity pipelines management
Nice to Have
Experience experimenting with AI tools, Eagerness to learn AI tools
What You'll Do.
Own commercial strategy
Own commercial performance
Lead commercial motions
Develop renewal plans
Develop expansion plans
Align plans with customer value
Align plans with usage patterns
Align plans with strategic goals
Drive renewal readiness
Secure timely signatures
Remove renewal blockers
Chase outstanding invoices
Coordinate payment receipt
Analyze adoption trends
Analyze product usage
Identify upsell opportunities
Identify cross-sell opportunities
Build executive relationships
Understand customer health
Understand value delivery
Understand expansion readiness
Participate in business reviews
Present commercial insights
Present renewal considerations
Present expansion considerations
Present commercial recommendations
Create commercial proposals
Create deal structures
Manage pipeline accuracy
Report weekly bookings
Collaborate with Product teams
Collaborate with Legal teams
Collaborate with Finance teams
Collaborate with Solutions teams
Collaborate with Data teams
Lead commercial discussions
Ensure pricing clarity
Ensure contract terms clarity
Use customer outcomes
Represent customer needs
Represent competitive insights
Influence pricing strategy
Influence product direction
Ensure CRM data accuracy
Communicate commercial insights
Communicate recommendations
Support strategic initiatives
Improve renewal performance
Improve expansion rates
Improve revenue growth
Attend customer meetings
Attend executive discussions
Attend commercial negotiations
Maintain CRM documentation
Communicate deal status
Communicate recommendations internally
How You'll Work.
Team & Collaboration
Partner with CXMs; Collaborate with Product; Collaborate with Legal; Collaborate with Finance; Collaborate with Solutions; Collaborate with Data teams; Communicate with senior leadership; Cross-functional teams
Communication Scope
Executive communication; Executive briefings; Executive presentations; Customer presentations
Process & Methodology
Pipeline management, Forecasting
Full Job Description
About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn. About the Role The Growth Manager leads the commercial strategy for Airship’s Enterprise customers and plays a key role in driving revenue growth across the customer base. You own the commercial lifecycle from expansion planning through negotiation and contract execution. You are responsible for pricing, packaging, commercial positioning, and ensuring predictable and successful renewal and expansion outcomes. You partner closely with Client Experience Managers (CXM), who own the customer relationship, adoption, and value realization. CXMs surface insights, value stories, risks, and signals that support commercial timing. You turn those insights into clear strategies and outcomes that expand Airship’s footprint and protect existing revenue. This role requires strong commercial acumen, negotiation skills, executive communication, and the ability to manage a fast-moving pipeline while collaborating across many internal teams. What You'll Do Own com
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