Connecteam

GrowthAccountManager-SMB

A$75–105k ~AI est. Melbourne, Victoria, Australia Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Growth Account Manager - SMB at Connecteam. Skills: Account management, Sales, Revenue generation. Identify upselling opportunities. Execute upselling opportunities”

What They're Looking For.

Must Have

1-2 years experience Account Manager, 1-2 years experience Account Executive, SaaS company experience, Located in commutable distance to Melbourne, Work hybrid in office 3 days per week

Nice to Have

record of closing deals, over-achieving monthly quotas

What You'll Do.

Identify upselling opportunities

Execute upselling opportunities

Identify cross-selling opportunities

Execute cross-selling opportunities

Manage account pipeline

Contribute to team pipeline

Become product expert

Analyze customer data

Identify expansion opportunities

Collaborate with SDR teams

Collaborate with CSM teams

Ensure seamless customer experience

Influence product based on demands

Manage multiple tasks

How You'll Work.

Team & Collaboration

Collaborate with SDR teams; Collaborate with CSM teams

Full Job Description

About Connecteam: Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. We are looking for a driven and dynamic Growth Account Manager to join our team. In this role, you will be responsible for identifying and executing opportunities to expand our existing customer base and increase revenue through upselling and cross-selling. You will work independently and collaborate closely with our SDR and CSM teams to drive growth. Responsibilities: Identify and execute upselling and cross-selling opportunities with existing customers. The Growth Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline. Becoming a product expert Analyze customer data to identify expansion opportunities. Be the face of the company – Connecteam is known for our outstanding customer service and approach Collaborate with SDR and CSM teams to ensure a seamless customer experience. Influence the product based on customers' demands and needs Manage multiple tasks and projects in a fast-paced and high-pressure environment. Initiative, independence and ownership Requirements: 1-2 years of experience as a sales Account Manager/Account Executive at a SaaS company - MUST Energetic, positive, and motivated - MUST Strong record of closing deals and over-achieving monthly quotas Strong customer relationship skills and the ability to interact with individuals at all levels in an organization. Ability for self-learning and highly independent Strong team player with excellent communication and collaboration skills. Ability to thrive in a high-pressure and busy work environment. Presently located in a commutab

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