JLL
GroupOperationsLead-FinancialManagement
Neural analysis suggests this role is
optimal for Lead candidates.
“Group Operations Lead - Financial Management at JLL. Skills: Lease Administration, Financial Management, Account Management, team management. Manage a team of individuals. Accountable for operational delivery”
Industry & Context.
provide solutions and strategies for client needs and concerns; solution-oriented approach
What They're Looking For.
Must Have
University Graduates/Post Graduates or equivalent work experience in lease administration, minimum of 15 years’ industry experience required either in the corporate environment, third party service provider or as a attention to, Knowledge of real estate leases and accounting, Demonstrated ability to maintain and manage accurate, Demonstrated ability to prioritise work within tight operational and financial, Good interpersonal skills to operate as a pro-active member of a small core, Positive approach to meeting clients’, Experience in using a property management/lease administration system, Should be able to work with and report to multiple point of contacts and multiple projects at the same time, team management and project management skills including project planning, sound computer skills in Microsoft Office (MS Excel, Outlook), Project Management Skills, Excellent Verbal and Written Communication Skills, organizational and interpersonal skills, Demonstrated ability manage a team and prioritise work within tight operational deadlines, Readiness to change, receptivity to new ideas, able to provide solutions and strategies for client needs and concerns when required, Attention to details, high degree of workplace ethics and integrity, Able to Demonstrate Resilience: Should be able to deal with day to day stress and effectively manage self and others’ emotions, Strategic Thinking and Networking: Develop workable solutions and strategies, Diligence: Persistent in efforts, practice care and caution in job with solution-oriented approach, Reading, comprehension and paraphrasing skills, clarity on Lease Administration concepts, Critical and Innovative thinking, effectively manage self and other emotions, Self-motivated and a team player, delivery of the work in tight operational deadlines, highly responsible and accountable, work with least supervision
Nice to Have
PMP / MBA degree is preferred
What You'll Do.
Manage a team of individuals
Accountable for operational delivery
Accountable for employee life-cycle management
Provide day-to-day support
Manage administrative and recruitment matters
Act as contact for interaction and escalations
Ensure continuous performance improvement
Share best practices within the team
Manage the team of Financial Management
Act as mentor and provide guidance
Act as primary contact for interaction
Keep lease administration database current
Provide Financial Management services
Accountable for work done by Account Leads
Ensure Turn Around Time and responsiveness is maintained
Ensure processes and procedures are maintained
Manage/perform ad hoc projects/tasks
Work closely with internal Stakeholders
Ensure operational activities are performed
Encourage an environment that supports teamwork
Engage and demonstrate leadership capabilities
Build process controls
Manage all aspects of lease administration
Manage various team of Lease Admin
Planning/ tracking and monitoring resources
Involved in performance metrics
Focus on accurate abstractions
Contribute to team meetings
Actively support other team members
Maintain respect for other staff
Deliver excellent customer service
Build and develop effective relationships
Manage expectations within the team
Responsible for contract and fee structure
Manage monthly billing process
Perform other tasks requested by management
Transition and implement start up accounts
Provide solutions and strategies for client needs
How You'll Work.
Team & Collaboration
Cross-functional coordination; Work closely with internal Stakeholders; Actively support other team members; Build and develop effective relationships with key stakeholders; Communicate across all levels
Communication Scope
Excellent Verbal and Written Communication Skills; Regional business relations and stakeholder communication; comfortable communicating across all levels
Process & Methodology
project planning, Manage ad hoc projects/tasks, Manage multiple projects at the same time
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Group Operations Lead – Account Management** **JBS Lease Administration (Gurugram)** **Reporting to: Head of Lease Administration** **Key Stakeholders: Account Managers, Transition Manager, Clients/Stakeholders and their teams** **Direct Reports: Supervisors/Team Leads** **What this job involves:** **** **High level of independence** Do you work independently without close supervision? We can offer you an exciting role where you can use this passion to enhance your skills and play an important role in delivering consistent and qualitative Lease Administration Account Management services for JLL Clients. You will be managing a team of individuals who work on Account Management aspect of Lease Administration and their Supervisors/Assistant Managers. You will be acting as an Group Operations Lead for Account Management and will be accountable for the operational delivery of your team members. At a high level you will be accountable for Operational delivery of Financial Management, wherein you will be accountable for overall employee life-cycle management: Recruitment, Development, Salary review, Promotion, and providing day-to-day support. A very high degree of independence is required on a day-to-day basis but will be responsible to the Lease Administration Deliveries to provide agreed level of services, defined by targeted KPIs in line with policies and procedures. Manage administrative and recruitment matter
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